Security Manager

Be among the first applicants.

Dusit Hotels and Resorts in Davao

Malacca City

MYR 30,000 - 60,000

Be among the first applicants.

6 days ago

Job description

Job Description

PRIMARY RESPONSIBILITIES

Manages the Security Department.
Advises management on security matters.
Trains all security personnel in their areas of responsibilities.
Supervises all activities of security staff to ensure compliance with and proper application of department regulations and hotel policy.
Reviews policies, procedures, and instructions on a regular basis.
Evaluates possible hazards or threats to security.
Promotes a safety attitude amongst all employees.
Ensures safety of persons in the hotel and property assets.
Reports irregularity in employee or guest behavior.
Handles loss, damage and accidents.
Handles, documents, and follows up with necessary persons any accidents occurring in the hotel premises.
Investigates theft as reported by guest or employee.
Documents all action in the department, including: emergencies, loss, theft, or accident.
Participates in weekly department heads meeting. Rooms Division Meeting and any other if requested.
Coordinates emergencies with local authorities. Maintains good relations.
Reviews emergency procedures regularly.
Performs other duties as assigned by Supervisor.

Administrative Responsibilities

Acknowledges and screens daily work schedule.
Conducts daily briefing and de-briefing in the absence of the Department Head.
Proposes an effective duty to ensure sufficiency of manpower in accordance to volume of business.
Establishes two-way communication with related departments.
Communicates effectively with guests, subordinates, immediate supervisors and other section heads.
Manages time effectively by meeting deadlines on time.
Administers personnel action on leaves & overtime requests, disciplinary actions and commendation.
Identifies and solves problems in a professional manner.

Technical Responsibilities

Knows and understands the job description of all positions in his/her department and beware of others.
Knows and understands policies relating to his/her department and others.
Recognizes good quality products and presentation.
Checks and improves all service standards established by the company.
Supervises staff activities to maximize revenue and minimize costs.
Provides assistance to the staff when required during peak periods.
Maintains grooming standards for all personnel.
Conserves energy and water at all time by not decreasing guest comfort and cleaning efficiency.
Manages wastes by reducing and recycling the east’s, and carefully use of all resources.

Commercial Responsibilities

Communicates effectively with guest, clients, business partners and staff.
To be a good sales person to promote hotel’s image and businesses.
Participates in community projects or activities in order to promoting the hotel’s image and cooperation to improve community relationship.

Human Resources Responsibilities

RELATIONSHIP

Reports to Chief Security or superior.
Directs and supervises activities of the staff.
Coordinates with other managers for all activities of the hotel.
Interacts with clients, guests, government officials, supplies, and other important individual in the community in promoting the hotel.

Others

Accountabilities

Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.

Company’s Culture

Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”

CONFIDENTIALITY

Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

Job Requirements

Minimum education of Bachelor degree in Social Science or relevant discipline.
At least 5 years’ experience in similar position in security & safety management. Loss prevention experience will be an advantage.
Strong knowledge of local laws, investigative methods and fire safety.
Criminal-free record.
Have good English communication skills both in written and spoken.
Possess professional disposition with excellent communication and interpersonal skill.