Section Head, Postpaid & Broadband (Analytics & Insights)

Section Head, Postpaid & Broadband (Analytics & Insights)

Closing Date: 28/02/2025

Life at U Mobile
We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.
At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization! #UnlimitingYourPotential

Top Reasons To Join Us
• Awarded as the Most Preferred Graduate Employers (2022 & 2023) & Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands

Role

The Day-To-Day Activities
To closely monitor business performance, identifying and analyzing gaps in the business. This role will be responsible for developing a strong understanding of U Mobile’s Postpaid and Broadband business performance across all the products and services.

• To lead a team of analysts to develop and implement a process for monitoring and reporting it. It requires working across teams and leading a team, getting to know all that is going on in Postpaid and Broadband business and challenging the team on how they assess and improve their performance.
• This role is also instrumental in developing forecasts for Postpaid business, using statistical and analytical techniques to understand the key drivers towards Postpaid annual target.
• This role also requires acting as key data support and business partner for marketing division to ensure timely decision.
• The role’s challenge lies primarily in the breadth of its accountabilities, requiring significant commercial agility, a nose for inconsistencies, the ability to go beyond the analysis of data to arrive at true business insight, and the presence to support senior manager in robust commercial decision-making.

About You

Performance Reporting and Analysis
• Lead the analysis of business performance and develop relevant reporting structure
• Build and optimize the KPI dashboard on PowerBI
• Synthesize performance trends and business performance
• Work closely with the senior manager in identifying key business performance trend as well as highlight opportunities for performance improvement
• Communicate the business performance to the management and other stakeholders

Analytical Support
• Drive strategic analysis and provide recommendations for ad hoc requests, both from within the team and externally
• Evaluate the company products and compare them against industry trends
• Lead and support in financial assessment (FA) for the new product launch, this including performing the market research, consumer behavior and competitive analysis

Forecasting and Planning
• Develop business forecast based on business insights to identify business gaps on monthly basis
• Work with product teams to ensure that the right KPIs and targets have been set

Business Partner
• To act as a business partner with the Postpaid and Broadband product team in supporting the campaign simulation, financial assessment (FA) as well as post-implementation review & analysis (PIR)

What’s Next?
Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.