Secretary of Head of Planning & Operations Division

Secretary of Head of Planning & Operations Division

Malaysian Communication and Multimedia Commission (MCMC) – Sepang, Selangor

Provide administrative and strategic support to the Head of Planning and Operations Division within the Enforcement Sector of MCMC. This role is crucial in facilitating executive decision-making, managing complex schedules, and serving as a liaison between the Division Head and internal/external stakeholders. The Secretary will play a key role in enhancing the efficiency and effectiveness of the division's operations.

Key Accountability

• Serve as the primary point of contact for internal and external stakeholders on all matters pertaining to the Division Head's office.
• Manage the Division Head's complex schedule, including prioritisation of meetings, appointments, and travel arrangements.
• Coordinate and attend meetings, prepare agendas, take comprehensive minutes, distributing them in a timely manner and ensure follow-up on action items.
• Prepare and edit documents, correspondence, reports, and presentations for the division.
• Analyse and summarize information for the Division Head, consolidating briefing materials for meetings and decision-making processes.
• Manage sensitive and confidential information with the highest level of discretion.
• Assist to develop, organise and maintain efficient office and filing systems, both digital and physical, to enhance productivity and information retrieval.
• Liaise with other departments, external partners, and stakeholders on behalf of the Head of Division.
• Assist in budget tracking and expense reporting for the division.
• Support project management activities by tracking deadlines and following up on action items.
• Assist to execute events, conferences, engagements sessions, and meetings for the division.
• Stay informed about industry trends and regulatory changes, providing relevant updates to the Division Head.

Qualification

• Diploma or Bachelor's Degree in Business Administration, Secretarial Studies or any related field.
• Minimum 3 years of experience in a Secretarial or Administrative Role, preferably in a government or regulatory environment.