Sea Logistics Business Development Manager

We are seeking a dynamic and experienced Sea Logistics Business Development Manager to drive growth and expand our market presence in Johor. This role is ideal for someone with a deep understanding of sea freight logistics and a proven track record in developing strategic business relationships.

Your Role

You will focus on developing and diversifying business in line with financial and volume targets. You will do this by working with a variety of internal and external stakeholders while focusing on the following key objectives:

Your Responsibilities

• To own, monitor, and drive all sales activities for customers within your control, ensuring prospects are identified, qualified, and nurtured through the sales pipeline to close profitable and sustainable customer deals.
• To align your sales efforts with Customer Care Location (CCL) Managers, Pricing, and Sea Logistics Business Development teams, including pricing decisions.
• To monitor competition by gathering current marketplace information on pricing and products.
• To report customer feedback to the CCL team, supporting resolutions as required.
• To align with CCL colleagues when onboarding new customers.
• To maintain and update the most relevant customer information in internal systems.
• To regularly review customer portfolios with the CCL Managers and team.
• To focus on customer engagement, satisfaction, retention, and reactivation through high levels of service quality in close collaboration with the CCL.

Your Skills and Experiences

Your strong focus on customer and stakeholder relationships along with your strong time management will be key to your success. You have been selected for this role because of your knowledge across our operations and because you possess the key attributes we are looking for:

• Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field.
• Minimum 5 years of experience in a similar role.
• Proven track record of success in business development within the sea logistics industry, with a focus on freight forwarding or related sectors.
• Strong understanding of sea freight logistics, including pricing, routing, and operational requirements.
• Excellent negotiation, communication, and interpersonal skills.
• Strategic thinker with the ability to identify and capitalize on market opportunities.

Good Reasons to Join

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.