Sales & Training Manager , Bancassurance | Kuala Lumpur, MY

Sales & Training Manager, Bancassurance

58003 | Sales & Distribution | Professional | Non-Executive | Allianz Malaysia | Full-Time | Permanent

Job Summary
The incumbent is responsible for managing the Bancassurance training team and to ensure the development and delivery of professional development training programs in support of the Bancassurance Unit to meet the Company's business objectives.

Key Responsibilities

• Work closely with Internal Bancassurance team, Stakeholders, and Business Partners for the development and delivery of training programs to meet department's goals. Responsibilities include:
• Ensure timely and effective training to sales staff on both new and existing products. Develop new product training materials and enhance existing product propositions and features, in adherence to compliance and regulatory requirements.
• Develop and implement a structured training program in the Bancassurance Unit, spanning to Business Partners in support of sales objectives. The program covers:
• Induction/on-boarding such as products and propositions, sales processes, insurance technical aspects, regulations and compliance, etc.
• Continuous sales training programs such as sales scripts, objection handling, role play, etc.
• Enhancement programs for intermediate and advanced levels, such as motivational talks, seminars, sales clinics, and workshops.
• Leadership Development programs such as skill enhancements, supervisory, and activity management.
• Responsible for 'Train-The-Trainer' under Bancassurance Unit. Ensure alignment of competencies amongst Bancassurance team and Business Partners on their experience in insurance product selling, and that they are trained and certified to carry out their duties. Constantly evaluate training modules/materials to identify performance gaps and provide feedback and continuous guidance/coaching to maximize performance.
• Ensure strict compliance with regulatory requirements in relation to continuous professional development programs and licensing of sales individuals. This includes training needs for PCE & CEILI license, Balance Score Card, and Registered Financial Planning (RFP) modules and liaise with the training department of banca partners to ensure compliance with training requirements by local authorities.
• Develop a training and development curriculum ensuring that training programs support the changing needs of the business and address new initiatives. Ensure assessment and evaluation mechanisms are in place to measure the impact and effectiveness of training programs/materials. This includes sourcing good external trainers and training materials from external sources, where applicable, to complete the training and development curriculum.
• Customer-facing engagements. Develop presentation material relevant to the topics for customer events jointly organized with business partners.
• Undertake any other duties and responsibilities requested by the Management as required.

Key Requirements

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Business Studies/Administration/Management, Marketing, or equivalent.
• Professional certification such as Registered Financial Planner (RFP)/Certified Financial Planner (CFP) is an added advantage.
• Good communication and interpersonal skills.
• At least 5-8 years of relevant sales training experience in the Life Insurance industry, preferably in Bancassurance, coupled with Agency training.
• Candidates with Sales-related experience are preferred.
• Possess own transport and must be willing to travel.
• Excellent sales presentation and coaching skills.
• Proficient in Microsoft PowerPoint, Word, and Excel.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in. We welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation.