Sales Support Specialist (SG)

Facilitate account opening and fulfilment of required documentation within internal/external customers.

Description

• Responsible for customers’ satisfaction and service excellence.
• Facilitate corporate account online opening (OBCA).
• Attend to all customer enquiries on banking products and service promptly.
• Handle general incoming enquiries from internal/external customers.
• Assist to send customer information questionnaire and prepare onboarding documents.
• Ensure timely and accurate submissions of documentation within internal customers.
• Calling and tracking of save as draft / purge account opening applications.
• Any other responsibilities / tasks as assigned by the Management from time to time.