Sales Supervisor - Sandakan

CelcomDigi Berhad (Registration No. 199701009694 (425190-X)) is Malaysia's widest and fastest network with more than 20 million users on our network. Officially established on 30th November 2022, we aim to serve the growing digital needs of our customers by leveraging our newly combined widest network footprint, distribution touchpoints, innovative range of digital products and services, and superior customer experience powered by over 4,000 top industry experts. We have clearly defined ambitions to advance the nation, inspire Malaysian society, and be a leader in inclusion and responsible business practices.

Job Description

This is a 2-years contract role based in Sandakan, Sabah.

We are looking for Sales Supervisors who are driven and competitive to join our dynamic sales team to support the business in driving revenue and growth of CelcomDigi products.

Responsibilities:

• People Manager of Sales Executives under own allocated Area. Hence to coach, mentor, grow and engage Sales Executives to maximize their performance and potential.
• Plan & execute overall Open Channel expansion, based on existing Prepaid & Postpaid consumer density and new market opportunities.
• To explore green fields areas within a Cluster for further expansion.
• Cluster Owner to all Telco Prepaid & Postpaid related businesses under category of Open Channel & Modern Trade.
• Plan, develop and execute quarterly tactical sales program to achieve Prepaid & Postpaid target set upon.
• Perform Basic Performance Analysis to help translate to action items.
• Monitor dealers' performance by Clusters to ensure dealers are on par with CelcomDigi's current product promo/channel or segment programs.
• Observe and report competitor activities/programs in respective Clusters and review its effectiveness/ threat/ opportunities towards CelcomDigi. To propose Quick Win actions to maintain competitive within Clusters.
• Responsible for Cluster pyramid health following guidelines as directed by Sales & Distribution Team.
• To achieve sales targets for reloads & quality activations leading to revenue increase.
• Constantly ensure CelcomDigi's presence is visible within Clusters.
• Execute Daily tasks via Dealer Physical Visitations within allocated Clusters.
• Troubleshoot dealer and frontliner system / product related queries.

Requirements:

• Diploma / Degree in any field with a minimum 3 years experience managing a team.
• Experience in sales especially working with Dealer/Distribution/Telco Operations, FMCG, Public Relations & Communications.
• Must Possess Own Transport with Valid Licenses.
• Strong Negotiation, Analytics & Problem Solving skills.
• Proficient spoken and written English & Malay (other languages are a plus).
• Flexible, able to work during weekends or at odd hours.
• Good communication skills, aggressive, dynamic and result-oriented.
• Must be street wise and able to think on the feet.
• Exposure to planning and execution of sales-related campaigns will be an advantage.
• Able to set and achieve Daily Sales Target for the Sales Executives.

How do your skills match this job?

Telecommunications & Internet Service Providers 1,001-5,000 employees

We believe that connectivity improves everyone’s lives. Our aim is to serve the growing digital needs of our customers by leveraging the newly combined widest network footprint, distribution touchpoints, innovative range of digital products and services, and superior customer experience.

Being customer-obsessed, we are driven to perform relentlessly and build a responsible and caring brand as we are now stronger together.

Perks and benefits: Medical Flex Plan, Device Voucher, 6-months maternity leave.