SALES & MARKETING MANAGER (Hospitality Industry)

SALES & MARKETING MANAGER (Hospitality Industry)

You will be reporting to the General Manager, Facility Management and F&B. As a Sales and Marketing Manager, you will be managing the day-to-day sales and marketing operations, implementation of strategic sales, marketing plans and promotions.

RESPONSIBILITIES:

1. Managing all aspects of Sales and Marketing operations.
2. Develop and review Standard Operations Procedures (SOP) for implementation to ensure efficiency of building operations.
3. Manage and control the Sales and Marketing expenditure for cost effectiveness.
4. Responsible for the implementation of strategic sales and marketing plans, activities and promotions.
5. Plan and organize events, marketing campaigns, exhibitions, PR activities and manage social media channels, newsletters, and actively make sales calls, telemarketing, etc.
6. Identify business opportunities, prospects and strategy to increase sales and improve services and establish and maintain a proper customer database and develop business relationships.
7. Manage and control pricing and marketing strategies for products and services to ensure market competitiveness.
8. Conduct, compile and analyze market research and propose business development programs to Management.
9. Work closely with other operation teams (Kitchen, Food & Beverage, etc.) to ensure profitability in event business and smooth operations.

Reporting:

1. Prepare documents, including proposals, legal documents, stakeholders’ circulars and submissions to authorities to ensure accuracy and adherence to standards.
2. Regularly update and provide accurate information to the Management on the business operations of the Sales and Marketing department.

Leadership:

1. Steer, develop and motivate direct reports, in line with the division objectives to achieve the division goals.
2. Conduct people interactions timely, in a transparent, and trustworthy manner to maintain a high level of integrity among team members.

ELIGIBILITY CRITERIA:

1. Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, in Marketing, Business Administration or equivalent.
2. Proven minimum (8) years previous experience working as a Sales & Marketing Manager in a similar type of establishment.
3. Preferably Senior Managers with experience from Hospitality industries.
4. Outstanding interpersonal skills, including good oral and written communication skills and the ability to communicate and manage well at all levels of the organization.
5. Required languages: Bahasa Malaysia and English.

If you think you have what it takes to join our team, APPLY NOW!