Lead a team of Sales staff towards achievement of assigned Personal Financing target.
Provide leadership and management to Assistant Sales Manager and Sales Consultant.
Key Responsibilities:
Strategy & Planning: Develop, implement and manage business plan to maximize sales and achieve business KPIs.
Sales & Sales Management: Establish and ensure sales targets are met by all staff; personally solicit and drive sales to ensure team overall objectives/sales are maximized.
Motivate, guide and coach sales staff.
Develop and plan for marketing and sales campaigns.
Leverage on community relationships to maximize sales.
Develop and maintain a network of local business contacts.
Cross selling of other retail banking products such as ASB, PF, Credit cards, etc.
Compliance: Ensure compliance to the policies and procedures set by the Bank.
Protect the image and brand of the bank.
People Management: Responsible for the recruitment, coaching, development, retention and termination of staff.
Responsible for the motivation and development of a high performance and results driven work culture.
Customer Service Management: Anticipates customers’ needs to deliver quality service and ensure customer satisfaction and loyalty.
Requirements:
Bachelor Degree - Any field.
Minimum 3 years experience in sales banking.
Good written and verbal communication skills.
Basic understanding of sales operation & banking products.
Experience in sales management and leading sales team.
Winning attitude, success driven, self-initiated and able to work independently.