Sales Manager (National Sales Office)

Job Description - Sales Manager (National Sales Office) (HOT0ANWL)

Job Number:

HOT0ANWL

Work Locations:

Hilton Kuala Lumpur Hotel
3 Jalan Stesen Sentral
Kuala Lumpur 50470

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

What will I be doing?

As the Sales Manager, you will be responsible for performing the following tasks to the highest standards:

1. Managing a portfolio of accounts assigned by Director of Sales and/or National Director of Sales.
2. Key Account Management: To be responsible for the strategic management of accounts in the portfolio assigned and to monitor its progress with a view to meeting/exceeding the sales revenue targets.
3. To achieve sales targets by account, identifying trends and sales opportunities.
4. Maintaining accurate and up-to-date customer records in DELPHI.
5. Developing productive, “Customer Focused” sales relationships with clients.
6. Submit in a timely manner, sales activity report and sales call plans.
7. To keep abreast of Hilton policies, products, systems, services to deliver superior sales service and achieve sales revenue targets.
8. Conduct site inspection and corporate entertainment.
9. Analyse performance of existing customers and monitor production and profitability.
10. Ensure strategic market intelligence is carried out regularly.
11. To perform any other sales activities as assigned by the DOS and/or NDOS.

Summary

As a Sales Manager, you are required to nurture a portfolio of accounts to achieve/exceed the overall target segments for all Malaysia Hotels. This is to be carried out through marketplace penetration to increase the productivity of existing accounts as well as securing new accounts to deliver and exceed fair market share.

What are we looking for?

A Sales Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

1. Hospitality: Volunteer to provide unparalleled hospitality.
2. Integrity: Do the right thing, all the time.
3. Leadership: Strive to be a leader in both your industry and your community.
4. Teamwork: Play as a team.
5. Ownership: Take responsibility for your actions and make decisions.
6. Now: Operate with urgency and discipline.
7. At least 3 years of relevant experience in international hotel chains.
8. Good English reading and writing skills to meet business needs.
9. Good communication skills.
10. Able to work under strong pressure.
11. Have strong market analysis ability.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!