Sales Manager

We are looking for an enthusiastic, entrepreneurial, and people-oriented individual to join our team as a Sales Manager. The ideal candidate should resonate with our TEAM values, which stand for Together, Extra-mile, Accountable, and Mindful. This role reports directly to the Head of Sales or the Country Manager, depending on your team's structure, and is vital to our business, as it provides a comprehensive overview of all sales-related activities across the designated locations. You will play a key role in developing and executing both existing and innovative sales strategies to elevate revenue growth. Collaborating closely with the Country Manager and each Community Manager, you will assist the Head of Sales in supervising all sales-related efforts. The successful candidate will possess a deep understanding of our operational locations and the coworking sector, be aware of local and regional competition, excel at building enduring relationships, act as a strong brand advocate, strategize effectively for the next steps, and negotiate complex deals.

Responsibilities:

• Support the Head of Sales in managing all sales activities within the country.
• Consistently strive to achieve a 100% occupancy rate for all spaces.
• Surpass individual and team sales targets.
• Collaborate with country teams and departments to develop suitable pricing strategies for growth, profitability, and brand development.
• Identify and cultivate a robust pipeline of potential members for both short- and long-term growth.
• Assist in overseeing the sales team, ensuring that Sales Leads are on track to meet monthly and yearly targets.
• Handle inquiries for all locations and determine the necessary next steps.
• Provide feedback and guidance as needed to Community and Sales team members.
• Have knowledge of availability across the country, ensuring that each location communicates and refers potential leads to one another.
• Recommend improvements for the team regarding sales and tours, such as presentation skills, body language, word choice, appearance of the space, and the use of various channels.
• Work collaboratively with the People Team to ensure effective training is provided to Community team members, and assist with training when necessary.
• Ensure all information regarding weekly and monthly member counts is current and assist in accurate reporting to the senior team.
• Make sure that the master tour log remains updated and that all sales leads are adequately followed up.
• Help set sales targets for each Community Manager by communicating with the Country Manager and the senior team.
• Guarantee the inclusion of sales metrics while managing occupancy rates, discounts, and other relevant information for each location.
• Ensure compliance with the discounting structure across all locations, reconsidering variations for specific locations or memberships based on empirical evidence.
• Provide administrative support for both members and the team.
• Assist in analyzing and understanding competitive actions and how we can enhance our offerings.
• Ensure that all impending terminations are followed up with renewal proposals.
• Review current sales and pricing strategies for potential enhancements tailored to each location.
• Conduct tours for leads and private offices, adhering to a predetermined maximum number of attendees.
• Offer support to operations teams as necessary, aiming to deliver exceptional service to our members.
• Establish and manage broker relationships and assist with broker payments and sales processes.
• Help compile and analyze data to support market-related business decisions through constant market intelligence.
• Ensure the team regularly checks that prices and contracts are current on all platforms.
• Adopt a forward-thinking approach to anticipate and plan for potential challenges.

Minimum Requirements:

• Holds a degree; a Master's or MBA is preferred.
• Minimum of 2 years experience in sales or business development; prior experience in startups, coworking spaces, or related fields is a plus.
• In-depth understanding of the local market.
• Able to effectively collaborate with both internal and external stakeholders while overseeing a small team.
• Commercially knowledgeable and financially savvy, ideally with strong experience in managing P&L and balance sheets.
• International experience with a diverse background and previous work in multicultural teams.
• Outstanding communication abilities.
• Fluent in English; proficiency in Mandarin is an advantage.
• Genuine enthusiasm for sales, business development, and partnership building.
• Exemplary leadership capabilities.
• Driven by targets and possesses innate sales skills.

Benefits:

• Competitive salary that reflects your growth.
• A wide range of discounts through our expanding network of industry partners.
• A comprehensive training academy designed to facilitate your growth and long-term success with us.
• Education allowance to assist with external training opportunities.
• An engaging and dynamic work environment with a diverse, world-class team.
• Regular team and community events centered around our four key pillars: Business, Community-building, Entertainment, and Wellness.
• Additional day off to celebrate your birthday.
• One dedicated day each year to volunteer for a charity of your choosing.
• Two Flexcation days per year, allowing you to extend your time off while working from any of The Flexi Group locations.