Sales Force Effectiveness and Training Specialist

Sales Force Effectiveness and Training Specialist

StemLife Berhad is a leading provider of umbilical cord blood storage solutions and diagnostic services. We believe in the transformative power of stem cell technology. Our mission is to educate and empower parents about the importance of cord blood banking, ensuring a brighter future for families.

Job Description:

To enhance the efficiency and effectiveness of the sales force through targeted training, performance analysis, and strategic initiatives that align with the company’s growth objectives. The role will involve designing, implementing, and managing training programs, assessing performance metrics, and ensuring the sales team is equipped with the tools and knowledge necessary to achieve their targets for total company product range inclusive of biobanking and diagnostic.

Key Responsibilities:

• Monitor and evaluate sales performance metrics and KPIs to identify strengths and areas for improvement.
• Create detailed reports and dashboards to provide actionable insights for sales leaders.
• Collaborate with the sales team to set realistic and achievable targets.
• Implement best practices to streamline sales processes and improve productivity.
• Design and deliver comprehensive training programs and sales toolkits to improve sales skills, product knowledge, competitor edge selling and customer engagement skills.
• Develop onboarding modules for new hires to ensure they are prepared for the sales environment.
• Conduct regular refresher sessions, role plays, exams, and regular fieldwork assessment to keep the team updated on new products, services, and market trends.
• Stay informed about industry trends, competitor activities, and customer needs to provide strategic guidance to the sales team.
• Partner with marketing and operation teams to align sales strategies with campaigns and product launches.

Qualifications:

• Bachelor's degree in Business, Marketing, Healthcare Management, Science, or a related field (Master’s degree preferred).
• Proven experience in sales training, SFE roles, or sales management within the healthcare industry.
• Strong understanding of sales processes, CRM tools, and performance metrics.
• Excellent communication, presentation, and interpersonal skills.
• Analytical mindset with the ability to derive actionable insights from data.
• Proficiency in creating training materials and conducting training for both product knowledge and advanced selling skills.
• Good communication skills, analytical, problem-solving, result-oriented, creativity & innovative.

What We Offer:

• A fulfilling career contributing to the well-being of families.
• A supportive and collaborative work environment.
• Comprehensive training and opportunities for professional development.

How to Apply:

If you are passionate about making a significant difference in families' lives and resonate with StemLife Berhad's vision, please submit your application.

Perks and Benefits:

• Wellness Benefit - You'll have the opportunity to claim a fixed amount for various wellness benefits such as dental and optical coverage, gym, medical screenings, and more.
• Food & Beverage - We provide an abundance of beverages and an extensive selection of snacks, ensuring our team remains energized and focused throughout the day.
• Medical Plan - At StemLife, our employees are our top priority. That's why we provide comprehensive medical insurance coverage to ensure their well-being.
• Birthday Benefit - In addition to our monthly birthday celebrations, employees can also take advantage of birthday leave to make their special day even more enjoyable.
• Wellness Club - Our Wellness Club is comprised of colleagues from various departments, all dedicated to organizing diverse engagement activities to foster stronger bonds.
• Umbilical Cord Blood Banking Programme - Our colleagues have the opportunity to benefit from our complimentary Umbilical Cord Blood and Cord Lining Banking Programme.
• Important Life Event Welfare - We prioritize supporting you through all of life's significant moments, whether they be joyful or challenging.
• Long Service Award - We honor the dedication and contributions of our long-serving colleagues by presenting them with a prestigious Long Service Award.