Sales Coordinator

Job Responsibility

1. Interact with customers to provide response to enquiries about products and services
2. Paperwork such as Quotations, Stocklist, Processing customer orders and complete activations in an accurate and timely manner
3. Monitor delivery timeliness and assurance of delivery note upon delivery
4. Preparing dockets to production (issue of job sheet, packing, label, etc)
5. Feedback and update Sales Team on customer’s requirement and delivery status
6. Ensure all records and documents are documented as per ISO 9001 requirements
7. Assist, review and issue Job Order (by telephone or email)
8. Co-ordinate orders to and from respective departments
9. Monitor Finished Goods inventories
10. Arrange customer's delivery to be on time
11. Liaise with customers for sales enquiries, collections, P.O., deliveries and others
12. Assist in handling customer complaints to maintain rapport in order to provide excellent service at all times
13. Consult and help Sales Coordinator / Sales Clerk whenever there is a problem
14. Other functions as and when instructed by immediate superior or above authority

Job Requirements

1. Experience: Fresh graduates are welcome
2. Education: Min Diploma or equivalent
3. Languages: Good written and spoken English and Mandarin
4. Skills & Attributes: Good working attitude and a strong team player
5. Self-driven, dynamic, and result oriented
6. Strong interpersonal and communication skills
7. Proficient in MS Office (Word, Excel, PowerPoint)

Job Benefits

1. Medical & Accident Insurance
2. Medical / Dental / Eyecare benefit
3. Allowances
4. 5 days week