We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference.
Accountability
1. To meet the monthly target of credit card approval,card activation and balance transfer,
as per direction set by the management.
2. To participate in any roadshow or sales activities organized by the bank for cards
acquisition activity.
3. Actively acquiring NTB customers and to cross sell other products offered by the bank
where necessary.
4. To ensure all sales solicited are done face to face and all customers are duly verified, to
avoid fraudulent application.
5. To comply with FSA/iFSA 2013, PDPA 2010, AMLATFPUAA 2014 and other guidelines
as stipulated by the bank.
6. To maintain the code of ethics
Qualifications and Experience
1. SPM qualification with experience in cards sales
2. Diploma holder with working experience
3. Degree holder
Skills and Knowledge
1. Knowledge in Customer Services
2. Communication Skills
3. Interpersonal Skills
4. Ability to work under pressure
5. Proficient in MS Office
People are the heart of AFFIN BANK. We have a positive and supportive environment where we celebrate people’s personal growth and encourage them to be the best versions of themselves, both in the workplace and in their community.
Join AFFIN as we evolve to become a financial institution of the future, embracing innovation and technology to deliver unrivaled customer service. We're looking for colleagues who share our values and are ready to live them every day.
Explore the exciting opportunities and make a real impact on the future of finance. Come be a part of our journey today!
"Always About You"
At AFFIN, we strive to always connect and engage with our customers, to understand their changing needs and aspirations better. It represents our passion and commitment to the community we operate in, enabling us to quickly respond to changes and provide a personalised experience.
At AFFIN, our people are aligned to our values of customer centricity, creativity and value creation. Our tagline “Always about you”, was crafted to drive loyalty and build our reputation as a creative and innovative financial organisation.
Our people are at the heart of what we do and remain the focus of our customer centric culture. It’s about the initiatives we take in understanding and prioritising our stakeholders; our customers, employees and shareholders. As we venture through this metamorphosis journey, we are aware of their ever-changing needs and are embracing the new ways of this digital dimension. We put our hearts and minds into everything we do, to ensure that everyone we touch, receives unrivalled customer service.