Sales Consultant

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About the role

Harmony New Energy Auto Service (Malaysia) Sdn. Bhd. is seeking an experienced Sales Consultant to join our team in Johor Bahru, Johor. You will be responsible for providing exceptional customer service and driving sales of our innovative energy solutions.

What you'll be doing

• Interact with potential buyers, understand their needs and preferences, and guide them through the sales process.
• Demonstrating vehicle features and benefits, discussing financing options, insurance package, negotiating prices, and closing deals.
• Follow up with customers to ensure satisfaction and address any concerns.
• Responsible for showroom and outdoor sales activities.
• Promote and sell vehicles and related products or services to customers.
• Maintain a strong knowledge of the automotive industry, including understanding market trends, competitor offerings, and new developments.
• Build and maintain positive relationships with customers before and after the sale to ensure customer satisfaction and loyalty.
• Collaborate with other team members, such as finance and service departments, to provide a seamless customer experience.
• Maintain accurate records of sales activities, customer interactions, and inventory.
• Engage with potential clients to understand their energy needs and requirements.
• Present our products and services in a compelling and informative manner.
• Negotiate contract terms and close sales deals.
• Provide post-sale support and ensure customer satisfaction.
• Maintain detailed records of sales activities and performance.
• Collaborate with the wider team to identify new business opportunities.

What we're looking for

• High school diploma or degree in business, marketing, or a related field can be beneficial but is not always mandatory.
• Previous experience in sales, particularly in the Automotive industry, is highly preferred. Knowledge of sales techniques, customer relationship management (CRM) systems, and automotive financing processes is a plus.
• Strong communication and interpersonal skills are essential for building rapport with customers and effectively conveying information about vehicles and services.
• Ability to negotiate terms and current promotions to close sales while maintaining customer satisfaction.
• Deep understanding of automotive products, features, and technologies is important to assist customers in making informed decisions (Training will be provided).
• Dedication to providing exceptional customer service and addressing customer needs before, during, and after the sales process.
• Ability to work collaboratively with colleagues from various departments to ensure a positive overall customer experience.
• Capable of managing multiple tasks, maintaining records, and staying organized in a fast-paced sales environment.
• Able to work independently with low supervision.
• This will be a contract-based position and renew yearly.
• Demonstrated problem-solving and negotiation skills.
• Strong attention to detail and ability to work to targets and deadlines.
• Must have a valid driver's license.
• Must be able to work in Skudai / Sunway Big Box Retail Park.

What we offer
At Harmony New Energy Auto Service (Malaysia) Sdn. Bhd, we are committed to providing our employees with a rewarding and fulfilling work environment. In addition to a competitive salary, we offer a range of benefits including:

• Ongoing training and development opportunities.
• Basic + High Commission.
• Annual Leave + Rest Leave.
• Opportunities for career progression.

About us
Harmony New Energy Auto Service (Malaysia) Sdn. Bhd. is a leading provider of EVs in Malaysia. Our mission is to help businesses and individuals transition to a more sustainable and environmentally-friendly future. With a team of dedicated professionals and a commitment to innovation.

If you're ready to join a dynamic and forward-thinking organization, apply now for this exciting opportunity.

Company information

Registration No. 202301051463

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following statements best describes your right to work in Malaysia?
• How many years' experience do you have as a sales consultant?
• Which of the following types of qualifications do you have?
• Do you have customer service experience?
• Do you have experience in a sales role?
• Do you have automotive sales experience?
• How much notice are you required to give your current employer?

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