Sales Assistant (Full time/ Part time)

Immersify KL is the first-of-its-kind permanent immersive media art museum in Malaysia that lets you see, hear, feel and experience a realm as far as your imagination brings you.

Walls that talk, floors that dance, the museum offers mesmerising experiences designed by a team of highly experienced Korean producers to engage its visitor and deepen their appreciation of media art, technology and creativity making the journey emotionally triggering while being educational and informative for the discerning. Unlock your senses through different realm crafted through video art, digital installations, interactive showcases and more.

Immersify KL promises to deliver an experience like no other.

JOB DESCRIPTION

• Engage with customers, demonstrating strong interpersonal skills with a pleasant and conversational demeanor.
• Provide accurate information about souvenirs and assist customers in selecting items that complement their experience.
• Take and process orders accurately, including handling cash and electronic payments, and provide recommendations when needed.
• Address customer inquiries and resolve any issues or concerns with a positive attitude.
• Gather and relay customer feedback to help improve our offerings and service.
• Promote and sell a variety of souvenirs, including exclusive and themed items, ensuring a memorable shopping experience.
• Actively promote our souvenir merchandise, highlighting their unique features and benefits.
• Process sales transactions accurately and efficiently.
• Meet or exceed sales targets as assigned.

Product Knowledge:

• Maintain in-depth knowledge of our souvenir offerings.
• Share your knowledge with customers to enhance their shopping experience.
• Assist in arranging and displaying souvenirs in an attractive and organized manner to entice customers.

Inventory Management:

• Monitor stock levels, assist with inventory control, and ensure that products are well-maintained and replenished as needed.
• Follow store policies and procedures, including cash and electronic payments handling, security, and loss prevention.

Job Requirements:

• Proven experience in retail or customer service is preferred.
• Strong interpersonal skills with a pleasant and conversational demeanor.
• Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.
• Experience in the art, technology, or immersive experience industry is a plus.
• Ability to adhere to health and safety regulations and maintain a clean and organized workspace.
• Flexibility to work a variety of shifts, including evenings, weekends, and public holidays as required.