Sales Assistant

Job Responsibilities

• Greet customers and make them feel welcome.
• Maintain a clean, organized, and comfortable environment.
• Serve as the main point of contact for customers in-store. Assist customers by answering their questions, finding products, checking stock availability, and processing their purchases.
• Recommend products, upsell, and assist customers with purchase decisions.
• Recommend and display items that match customer needs.
• Keep up to date with product information.
• Be attentive to customers, providing answers to any questions.
• Ensure a good fit for the customer and the product.
• Inform customers about special promotions and deals to encourage them to purchase our products and/or services.
• Ensure customers are well-informed on any current sales, rewards programs, and store return policy.
• Handle customer complaints and concerns calmly; find a reasonable solution (calling on a supervisor only when necessary).

Job Requirements

A sales assistant at our boutique helps customers find items, process transactions, and maintain the store. They also help with merchandising, customer service, and store appearance.

• SPM/ Certificates or Diploma in Retail Sales Management or equivalent.
• Previous retail and/or sales experience a major plus.
• Strong communication skills.
• Friendly, helpful, and engaging personality.
• Solid communication and interpersonal skills.
• Physically fit, able to work long hours on one's feet.
• Must be a fast learner and able to think quickly.
• Excellent customer service and strong interpersonal skills.
• Ability to work under pressure, especially during peak periods.

Job Benefits

• EPF & SOCSO
• Annual leave
• Medical benefits
• Meals allowance
• Uniform provided