Sales Advisor (Klang Valley/Southern)

About Carro

Carro has carved out a reputation as Southeast Asia’s largest online automotive marketplace. This tech unicorn is a people-centric business with over 4,000 employees in 7 countries who speak 9 languages. Working here, you’ll be part of a diverse, inclusive team that drives innovation and change, and find a place that supports your growth and development. Visit us at www.carro.co

Job Description:

We are currently looking for a Sales Advisor/Product Genius who can fascinate people with their encyclopedic knowledge of motor vehicles.

Job Duties:

1. Functionally reports to Branch Manager and Area Sales Manager.
2. Professionally attend to all customers' needs and enquiries according to Retail Experience SLA.
3. First contact person to handle customers' complaints pre and post sales.
4. Handling of Bookings for both Inspections and Test Drives in RX1 & RX2.
5. Manage the slot availability for both Test Drives and Inspections in Retail Centers.
6. Manage the service bookings for Retail Customer on regular maintenance in RX3.
7. Consult customers on their financials, commitment, loan capacity, existing loan balances and explain in depth the implications of HP Loans.
8. Provide customers with optimum insurance coverage based on the car purchased and the unique selling point of each Motor Vehicle Insurance.

Job Requirements:

1. Professional appearance and attitude & excellent persuasive verbal communication skills.
2. Fresh Graduates are welcome to apply for this position.
3. Time management skills and willingness to take the initiative.
4. Knowledge of the automotive industry and technical aspects of vehicles and ownership will be an advantage.
5. Good knowledge of financing and basic mathematics skills.

Job Types: Full-time, Permanent

Location Available:

Central Region:

• Mid Valley Mall
• Puchong South

Southern Region:

• Skudai

Why work with Carro?

• Join the region’s largest online automotive marketplace with offices in 7 countries.
• Firsthand experience at reshaping the automotive industry using the latest technologies such as AI and machine learning.
• Formal and informal learning and development programmes to support your growth and career progression.
• Comprehensive benefits including medical, insurance and wellbeing.
• Flexible working arrangements upon request.
• Learn from some of the most experienced mentors in the technology and automotive space.
• Meet and interact with colleagues from all around Asia.
• Pursue opportunities to work in departments in other countries and regions.
• Diverse and inclusive working environment with modern workspaces.
• Fun and engaging employee events, initiatives, and celebrations.