Sales Administrator (Positions in KL & JB)

Sales Administrator (Positions in KL & JB)

Harmony New Energy Auto Service (Malaysia) Sdn. Bhd. is seeking a detail-oriented and proactive Sales Administrator to execute the end-to-end sales administration process. This role will be responsible for ensuring smooth order processing, managing vehicle registration and insurance, handling road tax compliance, and leading the administrative team. The ideal candidate will ensure regulatory compliance, provide excellent customer service, and optimize operational efficiency.

Responsibilities and Duties:

• Oversee and manage the entire sales administration process, ensuring accurate and timely order processing.
• Coordinate with the sales team to ensure efficient order fulfilment.
• Maintain organized records of sales transactions, customer interactions, and inventory.
• Handle the complete vehicle registration process, including preparing and submitting documentation.
• Liaise with relevant authorities to ensure timely registration and compliance with regulations.
• Stay updated on changes in vehicle registration procedures and legal requirements.
• Administer and manage vehicle insurance policies, ensuring all vehicles have valid coverage.
• Monitor policy renewals and handle timely updates.
• Process insurance claims and coordinate with insurance providers for prompt resolution.
• Ensure all vehicles have current road tax and renewals are processed on time.
• Maintain accurate records of road tax payments and due dates.
• Coordinate with relevant authorities to ensure compliance with road tax regulations.
• Supervise and lead the administrative team, providing guidance and support.
• Assign tasks, monitor performance, and ensure deadlines are met efficiently.
• Conduct regular performance reviews and provide training to enhance team capabilities.
• Handle customer inquiries and complaints related to sales administration, vehicle registration, insurance, and road tax.
• Deliver exceptional customer service to ensure customer satisfaction and retention.

Qualifications:

• Bachelor's degree in Business Administration, Automotive Management, or a related field.
• Minimum of 2 years of experience in sales administration within the automotive industry.
• Proven experience in handling vehicle registration, insurance policies, and road tax.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Proficient in Microsoft Office Suite and sales administration software.
• Utilize GDMS for inventory management and sales tracking (preferred).
• Strong communication and customer service skills.
• Detail-oriented with a strong commitment to accuracy and compliance.
• Willingness to work overtime when required.
• Multiple positions available at Kuala Lumpur and Johor Bahru.

Compensation Package:

Our company offers a competitive base salary, complemented by a comprehensive range of benefits:

• Medical Claims Reimbursement
• Ongoing training and development opportunities
• Opportunities for career progression

About us

We are a leading provider of EVs in Malaysia. Our mission is to help businesses and individuals transition to a more sustainable and environmentally-friendly future. With a team of dedicated professionals and a commitment to innovation.

If you're ready to join a dynamic and forward-thinking organization, apply now for this exciting opportunity.