Sales Administrator (Automotive)

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Responsibilities:

• Oversee and manage the sales administration process, ensuring all sales orders are processed accurately and efficiently.
• Coordinate with the sales team to ensure timely and accurate order fulfillment.
• Maintain records of sales transactions, customer interactions, and inventory.
• Handle the complete vehicle registration process, including preparing and submitting necessary documentation.
• Liaise with relevant authorities to ensure timely registration of vehicles.
• Keep up-to-date with changes in vehicle registration regulations and procedures.
• Administer and manage vehicle insurance policies.
• Ensure all vehicles have valid insurance coverage and that policies are renewed on time.
• Handle insurance claims and coordinate with insurance providers for prompt resolution.
• Ensure all vehicles have current road tax and that renewals are processed on time.
• Maintain accurate records of road tax payments and due dates.
• Coordinate with relevant authorities for road tax payments and compliance.
• Supervise and lead the administrative team, providing guidance and support as needed.
• Assign tasks and responsibilities, ensuring the team meets deadlines and performs efficiently.
• Conduct regular performance reviews and provide training to enhance team skills.
• Handle customer inquiries and complaints related to sales administration, vehicle registration, insurance, and road tax.
• Provide exceptional customer service and ensure customer satisfaction.
• Prepare regular reports on sales, registration, insurance, and road tax activities.
• Maintain comprehensive and organized records for audit purposes.
• Ensure all administrative processes comply with industry regulations and company policies.
• Stay informed about industry trends and regulatory changes affecting sales administration, vehicle registration, insurance, and road tax.

Qualifications:

• Bachelor's degree in Business Administration, Automotive Management, or a related field.
• Minimum of 5 years of experience in sales administration within the automotive industry.
• Proven experience in handling vehicle registration, insurance policies, and road tax.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Proficient in Microsoft Office Suite and sales administration software.
• Utilize GDMS for inventory management and sales tracking (preferred).
• Strong communication and customer service skills.
• Detail-oriented with a strong commitment to accuracy and compliance.
• Must be able to work at Hartamas Shopping Center.
• Ready to work overtime or support on weekend events (with overtime payment/replacement leave).
• Must understand Mandarin to deal with Management /Client from China.