Sales Administrator

Role Description

This is a full-time on-site role in Setia Alam for a Sales Admin at SYREFL. They will be responsible for day-to-day sales activities, identifying and developing new business opportunities, and reporting to superior.

Job Scope

1. To take action on every incoming mail/email/phone/walk-in/internal request inquiry in order to relaying message and information for all inquiries.
2. To establish, process and analyze leads and database (e.g: cold calling, email and networking) and report to superior.
3. Follow up sequences including call, emails and social media interaction to maintain engagement and increase response.
4. Develop strong content strategy using SEO lead magnets and educational content.
5. Utilize marketing automation such as email campaign, CRM and use tools to track and analyze lead interaction.
6. Analyze and monitor sales data and performance including trend, volume, behavior and feedback.

Qualifications

1. Sales and Customer Relationship Management skills.
2. Excellent communication and interpersonal skills.
3. Ability to work independently and as part of a team.
4. Experience (0-2 years) in the energy efficiency or engineering consultation or in sales of related industry and role.
5. Strong problem-solving and decision-making abilities.
6. Diploma in Business, Marketing, Communications or a related field or Diploma in Technical (electrical, electronic, mechanical, process).
7. Strong verbal and written communication skills to effectively interact with leads and provide excellent customer service.
8. Self-motivated and proactive in reaching out to potential leads and strong focus on meeting and exceeding sales targets and quotas.
9. Understanding of industry regulations & act, trends, competitors, and market dynamics that impact the technology.