Sales Administrator

The Flexi Group is a set of flexible workspace brands across Asia Pacific and Australia, like The Hive, Common Ground, and The Cluster. We’re about building a vibrant community, creating connections, and making ideas real. Join us if you want to shape people's workplace experience and thrive in a collaborative environment.

As a Sales Administrator, you’ll report to the Sales Manager and Head of Sales, driving sales goals. You'll need to think quickly, assess connections, and build relationships effectively for Common Ground, The Hive and The Cluster. You'll represent our brand, understand operations, attend events, and find leads. Your goal: match potential members with the perfect location for their needs. If you're ambitious, sales-focused, and social with a proactive spirit, join us and grow in a fast-expanding co-working space.

Responsibilities:

• Assist the team to drive all sales related activities across the Country.
• Consistently work towards ensuring all spaces have a 100% occupancy rate.
• Receive and review all enquiries for your locations and respond to (by the location teams or yourself) within 30 minutes (within operating hours).
• Manage the entire sales administration process and maintain accurate and up-to-date sales records, including client information, sales activities, and pipeline management.
• Assist the sales team in managing leads and bookings, prospecting, and closing deals to meet or exceed monthly sales targets and contribute to the overall revenue goals of the organization.
• Handle incoming inquiries through various channels - WhatsApp, emails, and the website and follow up on sales leads and inquiries, ensuring timely responses and effective communication.
• Gather information from the sales team to update weekly and monthly members count and ensure the master log is kept up to date.
• Coordinate with the operations team to ensure smooth onboarding of new clients, including setting up workspaces, access cards, and other necessary arrangements.
• Collaborate with the marketing team to develop sales collateral, presentations, and marketing materials.
• Prepare and send sales proposals, contracts, and other relevant documentation.
• Assist with administrative support for both members and the sales team.
• Assist to ensure all upcoming terminations are followed up with a renewal proposal.
• Conduct tours for leads and private offices over a certain set and agreed number of people.
• Support the operations team where needed with the aim to provide our members excellent service.
• Assist to compile data requested from your management team, which they can analyze to support business decisions in your market.
• Check prices and contracts are up to date on all platforms.
• Be forward-thinking and plan for any challenges that may be faced.

Minimum Requirements:

• 2+ years experience in a sales or business development capacity.
• Experience from co-working spaces, start-ups or a sales role with a strong network and relationship with property agencies or vendors would be an advantage.
• Comfortable and confident with cold-calling, attending networking events and coming up with creative approaches to generate leads.
• Willingness to learn, proactive, presentable and able to handle pressure.
• Fluent in English, any additional language would be a plus.
• Passionate about sales, business development and partnerships.
• Target-driven and a natural salesperson.

Benefits:

• Competitive salary reflective of your growth.
• Variety of discounts across our growing industry partners.
• A comprehensive training academy to support your growth and longevity with us.
• Education allowance to support external training.
• A fun, dynamic working environment, working with a diverse, world-class team.
• Regular team and community events based on our four event pillars; Business, Community-building, Entertainment, and Wellness.
• An extra day of leave to celebrate your birthday.
• An annual dedicated day to volunteer at a charity of your choice.
• Two days Flexcation a year, used to extend your time away by working in any of The Flexi Group locations.