Sales Account Manager (Laboratory Diagnostics)

Do you want to contribute to the future of healthcare? As Siemens Healthineers values those who dedicate their energy and passion to this cause, our company’s name is dedicated to our employees. It’s their pioneering spirit, blended with our long history of engineering in the ever-evolving healthcare industry that truly makes us unique as an employer.

We offer you a flexible and dynamic environment and the space to stretch beyond your comfort zone to grow both personally and professionally. Sound interesting?

Then come in and join Malaysia team as Sales Account Manager – Laboratory Diagnostics, responsible for achieving sales and profit targets within the designated region in alignment with the business strategy. Key duties include developing sales plans and strategies to expand the customer base, preparing sales proposals, negotiating, and closing deals, and managing pre- and post-sales activities. This position is based in Kuala Lumpur, with a focus on the Central region, Negeri Sembilan, and the East Coast.

Your tasks and responsibilities:

• You will be responsible to serve as the primary interface between Customer Accounts and the SHS organization, advocating for Customer interests.
• You will oversee pre- and post-sales activities as well as the responsibilities listed below for direct sales within assigned territories and across opportunities in the Lab Solution division.
• You will be responsible to plan and monitor the achievement of agreed sales targets within a specified region.
• You will be responsible to complete key sales and forecast reports accurately and on schedule.
• You will be responsible to develop and maintain the sales funnel and customer database using CRM tools.
• You will be responsible to prepare, coordinate, and negotiate proposals in collaboration with proposal management and other relevant teams.
• You will manage key accounts to support customer goals while achieving company objectives.
• You will be responsible to lead and serve as the point of contact for assigned opportunities within Siemens' portfolio, overseeing proposal preparation, negotiations, and coordinating internal and external project execution.
• You will act as the main contact for operational (product/quality) and financial matters, fostering internal collaboration to ensure customer retention.
• You will be responsible to build strong, reliable relationships with key decision-makers across all levels of the decision-making process to secure long-term business and drive new business growth.
• You will coordinate assignments, and where relevant, support the development of products, projects, or service programs.
• You will promote and facilitate cross-team collaboration to adopt a customer-oriented approach in the market.

Your qualifications and experience:

• Minimum Degree in Biomedical Engineering/Biotechnology/Biochemistry/Marketing or related disciplines.
• Minimum 3 years of relevant Sales and Technical experience in healthcare (preferably Diagnostics), Account management skills is required and knowledge of competition and local situation is necessary.

Your attributes and skills:

• Excellent organizational and presentation skills.
• Good command over English and Malay language.

To find out more about the specific business, have a look at https://www.siemens-healthineers.com/en-my

Our global team:

We are a team of 68,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our culture:

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

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