RP - 6176 - Customer Service Officer

Job Title: Customer Service Officer (For Malaysians Only)

Location: Senai, Johor Bahru

Company Overview:
A global precision engineering company, specializing in delivering high-quality manufacturing solutions for various industries. They are looking for a Customer Service Officer to manage client relationships, ensure customer satisfaction, and handle inquiries efficiently.

Job Responsibilities:

1. Respond to customer inquiries via phone, email, or in person, resolving issues promptly.
2. Coordinate with internal teams to ensure timely delivery and resolution of customer requests.
3. Maintain accurate records of customer interactions and transactions.
4. Provide administrative support to the sales and operations teams.

Requirements:

1. Diploma or degree in Business, Customer Service, or related fields.
2. 2-3 years of experience in customer service, preferably in a manufacturing environment.

This role is ideal for individuals passionate about delivering exceptional customer service in a dynamic manufacturing environment.