Rider Payment Analyst

We are looking for a Rider Payment Analyst to join our growing team in Operations, at the heart of the foodpanda business! Operations at foodpanda aims to improve our customer offering by bringing efficiency and improvements through a data-centric approach. This position reports to the Manager, Rider Payment Rules.

Key Responsibilities

• Key member of the operations vertical and support driving growth in alignment with the country/organizational strategy
• Execute projects with the local and the global team to their maximum potential
• Take ownership of operations excellence improvement initiatives that strengthen our relationships with customers, vendors, and riders
• Work with cross-functional teams to ensure that Operations is always aligned with the larger vision of the organization
• Hands-on approach and love going into details to better understand and shape solutions to our daily operational issues
• Work with the operations team to strategize on incentives and payments for Delivery Partners

What You Need to Be Successful

• You love data and numbers
• Bachelor’s or Master's degree in STEM, Actuarial Science, Economics, or Business
• 2-3 years of relevant experience with preferably at least 1-2 years of work experience in high growth startups or tech companies
• Hands-on in SQL (Python is an add-on)
• Flexible and fast learner and able to adapt to fast-paced environments
• You are no stranger to working under pressure, for quick deadlines
• Open-minded and eager to learn even the most minimal detail of the business
• Willing to question the status quo and contribute to ideas when needed
• Attention to detail and focused on producing quality work
• A dynamic personality. Remember, we are a start-up. We are dynamic, therefore you need to be a doer and adapt constantly to many changes

About Us

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core.

If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.