Revenue Manager

The Revenue Manager is responsible for maximizing the hotel's revenue and profitability by developing and implementing effective pricing strategies and revenue management processes. This role requires a strategic thinker with strong analytical skills and a deep understanding of market trends, competitor behavior, and guest booking patterns.

Key Responsibilities

1. Develop and implement revenue management strategies and processes to optimize revenue across all segments and channels.
2. Monitor and analyze market trends, competitor pricing, and demand patterns to inform pricing decisions.

Pricing and Inventory Management

1. Establish and adjust room rates, packages, and promotions to maximize revenue.
2. Manage room inventory to ensure the most profitable mix of business.
3. Oversee and optimize distribution channels, including OTA, GDS, direct booking, and other platforms.

Forecasting and Budgeting

1. Prepare accurate and timely revenue forecasts and budgets.
2. Conduct regular performance reviews and adjust strategies as necessary to achieve budgeted revenue goals.

Data Analysis and Reporting

1. Analyze key performance indicators (KPIs) and provide actionable insights to the management team.
2. Produce daily, weekly, and monthly reports on hotel performance, market trends, and revenue metrics.
3. Utilize revenue management systems and tools to monitor and adjust pricing and inventory.

Collaboration and Communication

1. Work closely with the sales, marketing, and operations teams to align revenue strategies with overall business goals.
2. Provide training and guidance to team members on revenue management principles and best practices.

Guest Experience and Relationship Management

1. Ensure that revenue management strategies support and enhance the overall guest experience.
2. Maintain strong relationships with key partners, including OTAs, corporate clients, and travel agents.

How do your skills match this job?

Your application will include the following questions:

1. Which of the following types of qualifications do you have?
2. Which of the following statements best describes your right to work in Malaysia?
3. What's your expected monthly basic salary?
4. How many years' experience do you have as a Revenue Manager?
5. How many years' experience do you have with forecasting for businesses?
6. Have you worked in a role which requires experience with product pricing and costing strategy?