Retail Supervisor for Smartphone

The Retail Supervisor is responsible for hitting assigned team sales targets and supervising operations.

He/she manages daily store operations and leads merchandising activities to improve sales performance.

Manage a small team and deal with dealers, store managers, and store staff.

Summary of Principal Job Responsibilities:

• Manage a small team and deal with dealers, store managers, and store staff.
• Provide consultation on products and services.
• Document and update sales transactions for non-promoter outlets.
• Manage operations in a diverse service environment.
• Provide training for service performance.
• Oversee retail operations.
• Assist in POSM allocation, LDU, Dummies, and upload to the system.
• Track visual merchandising presentation.
• Coordinate allocation of merchandising display, LDU, Dummies, fixtures, and gifts with dealers.
• Provide training for all outlets.
• Update on market competitor activities.
• Track operations of roadshows, promotions, or any events.
• Involve in improvement and productivity initiatives.
• Lead and motivate the team to participate in productivity improvement.
• Increase productivity and innovation activities.
• Monitor the implementation of productivity and innovation.
• Address customer inquiries related to product knowledge, stock issues, and merchandising.
• Generate ideas for productivity improvements and innovation.
• Build team spirit and enhance team capability.
• Act as a decision maker.
• Develop good relationships with dealers and partners.
• Provide operations and manpower support.

Academic Qualifications:

Candidates must possess at least SPM, Diploma/Advanced Diploma, or Bachelor’s Degree in any field.

Work Experience/Skills Requirements:

• Leadership and service-oriented actions.
• Teamwork and interpersonal skills.

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Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Do you have experience in a sales role?
• Do you have customer service experience?
• Do you have experience with inventory management?
• Which of the following Microsoft Office products are you experienced with?
• Which of the following languages are you fluent in?

Company Overview:

We are Always Marketing, one of the largest Field Marketing service agencies in Malaysia. We provide a full spectrum of Total Field Marketing Solutions, including Promoter & Field Marketer Management, In-Store Activation/Promotion, Retail Audit/Mystery Shopper, Event/Road Show, POSM Management, and Premium/Gifting.

Our exclusive in-house field force application has secured over 300 projects annually across the South East Asia region, serving well-known FMCG clients. Our IT Business Services team focuses on maximizing business value for our clients through high-quality, reliable, and maintainable code.

We invite you to join an amazing organization where stability, growth potential, and a motivated work culture are practiced. We have more than 200 employees worldwide, and our corporation is growing and expanding. Be one of our valued people and build a promising career within our dynamic organization.

Perks and Benefits:

Medical, miscellaneous allowance, parking, insurance, special leaves, training & development.