Retail Supervisor for Smartphone

The Retail Supervisor is responsible for hitting assigned team sales targets and supervising activities that involve coordination and operation.

He/she manages daily store operations and leads merchandising activities to improve sales performance.

Manage a small team and deal with dealers, store managers, and store staff.

Summary of Principal Job Responsibility & Specific Job Duties and Responsibilities:

• Manage a small team and deal with dealers, store managers, and store staff.
• Provide consultation on products and services.
• Document and update sales transactions for non-promoter outlets.
• Manage operations in a diverse service environment.
• Provide training for service performance.
• Manage retail operations.
• Assist in POSM allocation, LDU, dummies, and upload to the system.
• Keep track of visual merchandising presentation.
• Coordinate allocation of merchandising display, LDU, dummies, fixtures, and gifts with dealers.
• Provide training for all outlets.
• Update on market competitor activities.
• Keep track of operations of roadshows, promotions, or any events.
• Involve in improvement and productivity initiatives.
• Lead and motivate the team to participate in productivity improvement.
• Increase productivity and innovation activities.
• Keep track of the implementation of productivity and innovation.
• Serve customer inquiries related to product knowledge, stock issues, and merchandising.
• Create ideas for productivity improvements and innovation.
• Build team spirit and grow team ability.
• Act as a decision maker.
• Build good relationships with dealers and partners.
• Provide operations and manpower support.

Academic Qualification(s):

Candidates must possess at least SPM, Diploma, Advanced Diploma, or Bachelor’s Degree in any field.

Work Experience / Skills Requirement(s):

• Leadership and service orientation.
• Teamwork and interpersonal skills.

Company Overview:

We are Always Marketing, one of the largest Field Marketing service agencies in Malaysia. We provide a full spectrum of Total Field Marketing Solutions including Promoter & Field Marketer Management, In-Store Activation / Promotion, Retail Audit / Mystery Shopper, Event / Road Show, and POSM Management.

We invite you to join an organization where stability, growth potential, and a motivated work culture are practiced. We have more than 200 employees worldwide, and our corporation is growing and expanding. Be one of our valued team members and build a promising career within our dynamic organization.

Perks and Benefits: Medical, Miscellaneous allowance, Parking, Insurance, Special Leaves, Training & Development.