To lead & assist SM/SIC in managing and prevailing retail operation functions and performances, involving duties in supervisory roles, opening and closing of store, cash handling of daily sales, merchandising restocking, administration, and stock receipt reports as well as sales reports.
Communicate and coordinate with other departments and PICs to ensure the smooth execution and high level of quality for all operation activities of the outlet.
Manage and handle all aspects of the assigned outlet.
Maintain & manage cashier operations and all necessary documentation.
Identify, recommend, and implement systems to minimize loss of merchandise, money, or company assets and report to the relevant person in charge.
Ensure & maintain low shrinkage as per KPI.
Able to understand the process of disposal and return of damaged stocks.
Assist & monitor as well as replenish merchandise and standard display according to Company’s requirements.
Ensure pricing and display of merchandise items are correctly labeled and up to Company’s standard of practice.
Monitor and handle housekeeping and the ordering process of outlet’s stocks.
Plan, coordinate, record, and control the incoming & outgoing stocks, including preparation of stock reports, stock conditions, and expiry details.
Ensure sufficient manpower for the outlet by working actively alongside HR on recruitment.
Schedule and plan for sufficient manpower for daily operations.
Oversee staff activities and work performance within their assigned area.
Assist in providing on-the-job training for new and existing staff as required.
Ensure compliance with Company’s policies and operational guidelines.
Report to SM/SIC on progress and issues.
Ensure good housekeeping, cleanliness, tidiness, and effective display of merchandise and the outlet as a whole.
Provide excellent customer service and solutions by mastering product knowledge for recommendations to customers.
Participate in any ad-hoc projects/tasks as assigned by management.
Your application will include the following questions:
Retail & Consumer Products - 101-1,000 employees
WE PROVIDE YOU WITH QUALITY PRODUCTS AT COMPETITIVE PRICES.
Bake With Yen specializes in the manufacture, supply & distribution and retail of baking ingredients, premixes, accessories, and tools. We produce our own baking products under the brand Bake With Yen and in-house brands such as Butteria, Butterich, Cottura, Good Earth, and Mama Lena in accordance with the HACCP Based Food Safety System and MeSTI. Over 300 of our products are HALAL certified by JAKIM.
We continuously search for new and innovative products around the world to bring the best quality at affordable prices to cater to home baking enthusiasts, professional chefs, and food businesses.
Since opening our first retail store in 1987 at Taman Tun Dr. Ismail, Kuala Lumpur, Bake With Yen has become the leading baking ingredients retail store in Malaysia with 89 retail stores and counting.
We also offer baking classes for all skill levels at selected retail stores to share the latest recipes and baking techniques. In addition, we established a dedicated Food Service team in 2018 to meet the ever-growing needs of the food and beverage business.
So come in and shop for your baking needs!