Retail Assistant (NU Empire, Subang Jaya)

Muji Malaysia Sdn Bhd
Kuala Lumpur
MYR 100,000 - 150,000
Job description
Roles & Responsibilities

  • Assist in achieving daily and monthly sales budget.
  • Carry out the weekly sales action plan at assigned areas or departments.
  • Provide product information and service to customers pro-actively.
  • Greet and assist customers on the sales floor attentively.
  • Assist in receiving, counting stocks, tagging, and labeling.
  • Monitor and check goods with expiry dates (Health & Beauty / Food).
  • Perform daily/weekly housekeeping.
  • Tag sensor tags, especially for garments.
  • Provide feedback on fast and slow moving stock.
  • Maintain the work area by adhering to safety standards.
  • Perform daily stock replenishment.
  • Assist the cashier at the checkout point when required.
  • Report any price errors.
  • Have knowledge of extended services and fees involved (Home delivery & Alteration).
  • Demonstrate appropriate customer service skills according to Muji standards.
  • Provide effective and efficient service to assist customers in all aspects.
  • Gather feedback from customers and suggest improvements to superiors.
  • Ensure stock is sold on a first in, first out basis to avoid aging merchandise.
  • Report any discrepancies in stock holding against the system.
  • Ensure all available stock is displayed.
Requirements

  • Minimum SPM with 1 – 2 years of retail experience is an advantage.
  • Positive attitude and passion for the retail industry.
  • Enjoy interacting with customers and have an eye for detail.
  • Articulate and outgoing.
  • Results-oriented and a good team player.
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