Retail Assistant (NU Empire, Subang Jaya)
Job description
Roles & Responsibilities- Assist in achieving daily and monthly sales budget.
- Carry out the weekly sales action plan at assigned areas or departments.
- Provide product information and service to customers pro-actively.
- Greet and assist customers on the sales floor attentively.
- Assist in receiving, counting stocks, tagging, and labeling.
- Monitor and check goods with expiry dates (Health & Beauty / Food).
- Perform daily/weekly housekeeping.
- Tag sensor tags, especially for garments.
- Provide feedback on fast and slow moving stock.
- Maintain the work area by adhering to safety standards.
- Perform daily stock replenishment.
- Assist the cashier at the checkout point when required.
- Report any price errors.
- Have knowledge of extended services and fees involved (Home delivery & Alteration).
- Demonstrate appropriate customer service skills according to Muji standards.
- Provide effective and efficient service to assist customers in all aspects.
- Gather feedback from customers and suggest improvements to superiors.
- Ensure stock is sold on a first in, first out basis to avoid aging merchandise.
- Report any discrepancies in stock holding against the system.
- Ensure all available stock is displayed.
Requirements- Minimum SPM with 1 – 2 years of retail experience is an advantage.
- Positive attitude and passion for the retail industry.
- Enjoy interacting with customers and have an eye for detail.
- Articulate and outgoing.
- Results-oriented and a good team player.