Retail Assistant (Mid Valley)

Roles & Responsibilities

1. Assist in achieving daily and monthly sales budget.
2. Assist in carrying out the weekly sales action plan at their assigned areas or departments.
3. Provide product information and service to customers pro-actively.
4. Greet and assist customers on the sales floor attentively.
5. Assist in receiving, counting of stocks, tagging, and labeling.
6. Monitor and check goods with expiry date (Health & Beauty / Food).
7. Perform daily/weekly housekeeping.
8. Assist in tagging sensor tags, especially for garments.
9. Actively provide feedback on fast and slow moving stock.
10. Maintain the work area by adhering to the safety standards as required.
11. Perform daily stock replenishment.
12. Assist the cashier at the Checkout point when required.
13. Responsible for reporting price errors.
14. Equipped with the knowledge of the extended services and fees involved (Home delivery & Alteration).
15. Demonstrate appropriate customer service skills as according to the Muji standard.
16. Provide effective and efficient service to assist the customers in all aspects.
17. Gather feedback from customers and suggest improvements for the areas to the superior.
18. Ensure stock sold by first in first out to avoid an increase of aging merchandise.
19. Report any discrepancies of stock holding against the system.
20. Ensure all available stock is being displayed.

Requirements

1. Minimum SPM with 1 – 2 years of retail experience will be an added advantage.
2. Positive and passionate about the retail industry.
3. Enjoy interacting with customers and have an eye for details.
4. Articulate and outgoing.
5. Result-oriented and a good team player.