Relationship Manager

Company Description
Alliance Bank Malaysia Berhad is a leading banking group offering end-to-end banking and financial solutions through various sectors. With a presence in consumer banking, business banking, Islamic banking, and stockbroking businesses, the bank has been serving the financial community for over five decades. Alliance Bank and Alliance Islamic Bank provide financial services through multiple delivery channels, including branches, banking centers, and online platforms.

Relationship Manager - Privilege Banking
Alliance Bank Malaysia Berhad

Key Responsibilities:

1. Sales and service management.
   - Focus on excellent personalized service to PB customers by attending to PB customers' various banking transaction needs while resolving problems/complaints within specified TAT.
   - Actively identify and pursue sales opportunities.
2. Portfolio and relationship management.
   - Constantly grow balances and share of wallet in key products i.e. CASA, FD, Foreign Current Account & Investment Products (UT, DCI, SI) and Insurance products (RP).
   - Actively convert existing FD portfolio to revenue generating products i.e. CASA and/or FCA/DCI/product bundles.
   - Understanding and assessing customers’ requirements and recommend appropriate consumer products.
   - Referring new non-consumer lending opportunities.
   - Build and maintain long-term and profitable relationships.

Contributes to:

• Sales SOP as defined in FY IPP
• To meet at least 100% achievements of all products
• To comply 100% with daily/weekly sales reporting and tracking
• 100% attendance in product trainings, sales launch & training
• Strengthen performance culture & reinforce accountabilities

Job Requirements:

1. Degree/Diploma holders in any discipline
2. Possess the compulsory licenses such as IPPC, FIMM, PCE, CEILLI, TBE, CUTE, etc.
3. Result oriented, passionate with marketing and willing to adopt to new things.
4. Ability to work independently with minimum supervision.
5. Ability to deliver high quality customer service to external and internal customers.
6. Possess good interpersonal skills and able to actively interact with all levels of customers.

What you’ll get in return:

• Attractive remuneration package
• Great career progression/development
• Excellent career support and leadership training
• Phone allowance
• Medical benefits and insurance

If you are interested, kindly drop me your CV @ 0172981211 Tracy. Thanks!