Regional Learning Delivery Management Expert

Regional Learning Delivery Management Expert

Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? As a Regional Learning Delivery Management Expert, you’ll be implementing and managing regional learning ILT/VILT (Instructor Led training / Virtual Instructor Led training) delivery processes according to the new Learning Delivery Core Model and support the learning logistics administration.

Duties & Responsibilities

1. Learning Delivery effectiveness
   • Prepare program delivery calendaring in partnership with Learning Business Partner.
   • Supports Learning Delivery and Operations manager in planning course schedules and resources.
   • Lead and manage the end-to-end program deployment activities which includes VILT & ILT sessions schedule and logistics (remote or on-site) which includes supervising NIIT for the following activities:
     • Learning administration,
     • Workshop logistics
     • Initiate iLearn Session creation request,
     • Ensure timely mailing of all workshop related communication and any supporting document for visa, contract order to pay, etc).
   • Develop program delivery calendaring in partnership with Learning Business Partner.
   • Partner with Learning Business Partner to understand program session details.
   • Support new or redesigned learning program landing and pilot sessions deployment.
   • Program delivery and local systems administration approval (eBuy, eVMF, service contract, tax, shipment, etc.).
   • Provide delivery consultation to program owners on new or redesigned program landing and pilot session on the design impacts deployment coordination & iLearn Session setting.
   • Manage learning process outsourcing vendors & remote/virtual extended learning coordinators.
   • Manage tier 1 & 2 operational issues, map out short to long term solutions to address the gaps for continuous delivery process improvement. Process harmonization towards global standards.
2. Data management with predefined data reporting
   • Local agreed reporting to fulfil mandatory requirements & standard reporting.
   • Handle audit enquiries on delivery aspects. Partner with learning process outsourcing vendors to provide learning data for audit exercise.
3. Learning Delivery Transformation
   • Support integration plan to transition all the learning institute towards the Learning Delivery Management Target Operating Model for the assigned country/region.
   • Harmonize program delivery for pilot country in phases to align with global framework whenever possible.
   • Partner with learning process outsourcing vendor on transition journey (eg. scope of work, outsourcing resource management, process mapping, service delivery management system, etc).
   • Provide delivery consultation to identified pilot country or learning institutes partners on new operating model leveraging global framework.

About you

Knowledge, Skills & Abilities

• Effective written and verbal English
• Experience and knowledge in sessions management, learning systems and continuous improvement
• Effective stakeholder management and interpersonal communications
• Analytical thinking and problem-solving skills
• Results and detail orientation via proven project management and execution
• Ability to work and collaborate in a matrix, international, virtual and diverse environment with different time zones
• Genuine interest in learning deployment and quality improvement
• Some experience in managing project with intact team or outsourced resource is a plus point
• Mobile to travel to various sites whenever required

Education:

• 6 – 8+ years of relevant experience in learning management, HR or equivalent
• Bachelor’s degree. Preferably in Human Resources, Psychology or Business Administration or equivalent.

Why choose us?

• Bring the miracles of science to life alongside a supportive, future-focused team.
• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including health insurance, out-patient benefits along with a range of family friendly policies such as maternity, paternity, and solo parent leaves to name a few.

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!