Regional Business Insights Analyst

Company Description

About SEEK

At SEEK, we serve a noble purpose: to help people live more productive and fulfilling working lives and to help organisations succeed.

By joining us, you’ll be part of a multinational technology business that is far-reaching with a start-up working culture that focuses on a set of collaborative values and appreciates dynamic cultures. SEEK is a place where potential meets possibility – it’s where your career aspiration and our purpose can make great things happen.

Why join us?

We’re looking for people who thrive in dynamic teams, appreciate progressive industries, and enjoy tackling regular new challenges in a large-scale, modern, and agile environment. As one of Asia Pacific’s largest tech companies, you’ll contribute to multilingual systems, solving high-impact problems to the benefit of millions of people within the region. Expect a great investment in your career development with access to workshops, conferences & courses while you work alongside seasoned experts. Be part of a fast-growing company with a strong culture and clear purpose, innovation and strong investment in responsible AI. SEEK offers you the opportunity to be involved in impactful work and be part of a great team.

The Role

We are looking for a meticulous and proactive Regional Operations Executive to support our operations team in improving organizational efficiency across the region. This individual will collaborate directly with the Regional Operations Strategy Manager to implement processes, manage data integrity, and offer operational support to country teams. This role provides an outstanding opportunity to develop expertise in regional operations while contributing to business growth!

Key Responsibilities:

1. Salesforce Data Management
   • Assist with data entry, validation, and maintenance in Salesforce
   • Support bulk upload requests and basic data cleansing activities
   • Help identify and resolve data discrepancies across country teams
   • Generate standard reports and assist with data compilation
2. Process Implementation and Support
   • Assist in implementing established operational processes and policies
   • Support country teams with day-to-day operational queries
   • Document procedures and build reference materials for common processes
   • Help ensure compliance with operational policies
3. Administrative and Project Support
   • Provide administrative support for operational initiatives
   • Assist in coordinating and detailing team meetings and action items
   • Develop straightforward reports and presentations to share with customers
   • Support the Regional Operations Strategy Manager with project coordination
4. Training and Communication
   • Help coordinate training sessions for country teams
   • Assist in crafting training materials and operational guides
   • Facilitate communication between regional and country teams
   • Support knowledge sharing across the organization

Required Skills:

Technical Skills:

• Basic CRM knowledge, preferably Salesforce (training will be provided)
• Proficiency in Microsoft Office Suite, especially Excel
• Data entry accuracy and attention to detail
• Basic understanding of business processes and workflows

Soft Skills:

• Strong communication skills across different cultural contexts
• Proactive approach to problem-solving
• Ability to work in a team environment
• Excellent organizational skills and time management

Requirements:

• Bachelor's degree in Business Administration or related field
• 1-3 years of experience in administrative, operations, or support roles
• Willingness to learn new systems and processes
• Experience working in a multinational environment is a plus

Perks and benefits

At SEEK we offer:

• Support of flexible working, including a mix of office and work from home days depending on your role.
• The opportunity to work from anywhere for up to 4 weeks per financial year
• Casual dress – every day

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

For this role, only those with eligible right to work will be considered.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.