Region Sales Head - Northern Region (Ninja Mart - FMCG)

Penang, Malaysia

Logistics+ – Ninja Mart /

Permanent, Full-time /

On-site

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Launched in Feb 2021, Ninja Mart is Ninja Van’s first FMCG-focused logistics unit. We connect brands with retailers in suburban and rural regions of Vietnam and Malaysia, unlocking endless possibilities for business expansion in this fast-growing region.

Ninja Mart is here to serve as one-stop solution provider. Harnessing the power of data, we assist brands with supply chain optimisation and cost-effective solutions based on their business objectives. Technology from Ninja Van’s tech-enabled systems is also leveraged upon to provide data-driven performance reporting.

As our business scales to meet customer demand, we are looking for a candidate who is able to work with our regional and local teams on operational activities centered around data, administrative tasks, and express logistics. The goal is to enable our business model to grow speedily and sustainably.

Job Responsibilities

• Coaching and guidance on hub sales supervisors to ensure they are able to lead sales representatives and drive the business towards achieving sales targets and merchandising execution.
• Maintain and expand the regional customer base by counselling Sales Representatives, building and maintaining rapport with key customers, and identifying new potential customer opportunities within the region.
• Ensure New Products are well distributed.
• Review Daily Sales Operations to improve the sales process by ensuring more time is spent in the trade by the sales team.
• Review daily and weekly targets with sales supervisors and sales representatives within the region.
• Lead regional sales team members to achieve sales targets.
• Constantly visit the market and conduct fieldwork together with sales representatives to understand customer and market needs, providing feedback on trade marketing promotion/merchandising mechanisms.
• Establish productive and professional relationships with key personnel in assigned customer accounts.
• Negotiate and close agreements with large customers.
• Monitor and analyse performance metrics and suggest improvements.
• Provide timely and effective solutions aligned with customers’ needs.
• Monitor AR submissions, balance AR and ageing AR as well as credit limits assigned for each customer.
• Plan strategies to manage existing and new business opportunities and be responsible for the sales volume and distribution of all products distributed by the Company.

• Candidate must possess at least a Bachelor's Degree/Post-Graduate Diploma/Professional Degree in any field.
• Required language(s): Good command of English and Bahasa Malaysia (Speaking proficiency in additional local dialects is an added advantage).
• At least 5 years of working experience in the FMCG/Retail industry with clearly demonstrated sales ability and experience leading sales teams.
• Good analytical, planning, and management skills.
• Possess own transport and be willing to travel.