The purpose of this position is to ensure all Suntory products comply with Food Safety & Quality requirements, MQR/GMP/GDP, Product Specifications, and manufacturing procedures, as well as International and Country Regulations.
Job Responsibilities
Quality Responsibilities:
Manage Quality Management System, MQR, Blue Book implementation, and Protect the Castle program at Co-manufacturers.
Support annual audits, manage CAPAs, and verify their effectiveness.
Conduct Gemba and site inspections as needed at Co-manufacturers.
Manage external inspections, complaints, deviations, recalls, and product tampering.
Provide QA support on process validation at Co-manufacturers.
Manage yearly Water Activity Exercises and collaborate with SBF QA.
Analyze quality failures and recommend corrective actions.
Ensure products meet Suntory specifications before market release.
Oversee Change Control processes at Co-manufacturers.
Coordinate with stakeholders on new projects and product innovations.
Support quality improvement, stability, and internal change control programs.
Manage supplier qualifications and audits.
Regulatory Responsibilities:
Review regulatory documents for compliance.
Provide regulatory guidance for product innovation and development.
Ensure products comply with company policies and local regulations.
Manage halal certifications and regulatory compliance applications.
Oversee packaging, artwork, and labeling approvals.
Maintain regulatory databases and records.
Build strong relationships with co-manufacturers and regulatory bodies.
Your Team
Line manager: Quality Compliance Manager Role type: Sole contributor Total team size: 6
Skills and Experience
Tertiary degree in Bioscience, Food Science, or a related discipline.
Minimum 5 years of experience in the FMCG industry within a GMP-regulated environment, with substantial experience in GMP auditing.
Experience in Quality Management Systems, audits, validation, complaint handling, change control management, production, and technical operations.
Strong knowledge of food regulations and experience working with regulatory bodies.
Proficiency in English, Bahasa Malaysia, and Chinese.
Experience in managing quality for third parties (co-manufacturing) and preparing them for regulatory inspections.
QMS knowledge and experience in QMS implementation.
Strong interpersonal, motivational, and communication skills to effectively interact with customers and stakeholders at all levels.