Quality Manager

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.
Feel empowered in our modern Malaysian sites. Be part of an international community made up of 250 colleagues from 14 different nationalities, where collaboration and friendship meets excellence. Every day, your passion, your creativity, and your growth will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Quality Manager - Your future position?

As the Quality Manager, you will lead the local QM team, develop talent, and enhance shop floor quality and efficiency. You will also drive Quality and Food Safety programs, implement Vendor and Customer Quality initiatives, manage regional projects, and conduct crisis management and root cause analysis for customer complaints. In this role, you will be based in Ayer Keroh, Melaka while reporting to Head of Operations.

Sounds interesting? In this exciting role you also will be responsible for:

• Lead local Quality Management (QM) and Quality Management Improvement (QMI) Teams, focusing on talent development and alignment of responsibilities.
• Set and monitor targets, provide guidance, and conduct regular performance reviews and talent assessments.
• Design and execute shop floor quality and efficiency improvement programs, overseeing new product introductions and technology scale-ups.
• Optimize processes, drive resolution of quality non-conformances, and monitor production transfer activities.
• Implement lean concepts for shop floor efficiency and enhance local Quality and Food Safety programs.
• Maintain documentation, food safety programs, and establish risk-based internal audit programs.
• Facilitate training on quality and food safety, implement Vendor and Customer Quality Programs, and manage customer audits and complaints.
• Lead investigations into major complaints, develop corrective action plans, and liaise with the commercial team for customer communication and presentations.

You?

Are you someone who wants to grow and shape your own world? Who needs a new challenge and bring excellent contribution to the company? Then come and join us - and impact your world.

Your professional profile includes:

• Minimum 6-8 years of related experience in end-to-end Quality, including Quality Assurance and Quality Control, with at least 2 years in a leadership position.
• University degree in Chemistry, Biology, Analytical Chemistry, Microbiology, Food Sciences or relevant.
• Industrial experience within food-related industries is required.
• Leadership experience in spearheading the Quality function is highly preferred.
• Relevant certifications such as FSSC 22000, ISO 9001, and Halal certification are ideal.
• Familiarity with the overall supply chain and the ability to advise on operations related to quality.
• Strong organizational, presentation, and project management skills.
• Go-getter personality with effective oral and written communication skills for both internal and external stakeholders.
• Ability to manage complexities associated with materials, processes, and external stakeholders (vendors, customers, authorities).
• Demonstrated leadership in an international business setting, preferably within a matrix organization.
• Possess a strong sense of maturity and independence, showcasing ability to work in diverse environments.
• Able to work in Ayer Keroh, Melaka.

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.