Quality Engineer

For more than 265 years, JACOBS DOUWE EGBERTS (JDE) is inspired by its belief that it’s amazing what can happen over a cup of coffee or tea. We are fuelled by our purpose of unleashing the possibilities of coffee and tea to create a better future. Today, our coffee & tea portfolio is available in more than 100 developed and emerging markets, through a portfolio of over 50 brands that collectively cover the entire category landscape led by leading household names such as L’OR, Jacobs, Senseo, Tassimo, Douwe Egberts, Old Town, Super, Pickwick and Moccona.

JDE is part of JDE Peet’s, the world’s largest pure-play coffee and tea company, headquartered in The Netherlands.

What’s it like to work at JDE?

We are proud of our passionate, driven associates that challenge the status quo and pursue mastery in everything they do. Our goal is simple and ambitious – JDE: A coffee & tea for every cup.

At JDE, we're Made to Stand Out. Every day we are progressive in outlook, ambitious in nature, resourceful in action and decisive in approach, bringing coffee and tea moments to everyone around the world.

Job Description

• Maintain and improve/automate/digitize as needed, the Quality Control Management System (QCMS) to manage product quality and conformance in accordance with JDE guidelines and product specifications.
• Ensure Food Safety of all manufactured products by implementing the relevant JDE and legal/certification requirements (e.g. HACCP and FSSC 22000) and by continuous verification of the compliance and effectiveness of installed systems.
• Provide expertise and timely support to all functions with regard to Quality, Product Safety and technical issues arising in Operations during day-to-day business.
• Lead/participate in continuous improvement initiatives against Quality KPI's (consumer, trade and/or customer complaints, Right First Time (RFT) and specification critical to quality product and process parameters).
• Lead corrective and preventive actions (CAPA) arising from different sources, such as:
• Consumer and customer complaints
• Deficiencies in product conformance (RFT)
• Audits
• Quality Incidents
• Implement Statistical Process Control where appropriate to improve compliance to specification measured by capability indices for critical to quality product and process parameters.
• Embed the use of problem-solving and progressive quality tools including root cause analysis (RCA), Kaizen, FMEA by providing training and evaluation of application.
• Participate in plant initiatives representing quality function to assure quality risk assessment and mitigation plans are considered to guarantee a successful start-up and transfer to operations. As part of the team manage the verification of quality KPIs for the project.
• Liaise effectively with external vendors as part of vendor management program with a focus on reducing vendor non-conformities which may impact manufacturing efficiency and waste.
• Check compliance to standards by regular GMP, HACCP, Halal and internal audits.
• Lead the continuous improvement on GMP, sanitation and zoning.
• Support JDE internal and vendor management program as qualified auditor.
• Leadership:
• Support Manufacturing Operating System (MOS) activities to deliver Food Safety/Quality Culture engagement and ongoing improvements. Verify implementation of actions including lessons learned from other manufacturing plants. Drive horizontal expansion of improvement ideas in the plant across lines and embed in OPLs or standards.

Qualifications

Are you bursting with fresh ideas and a hunger for learning? We want you!

Here's what we're looking for:

• Degree (Bachelors or higher) in Food Technology, Chemistry, Engineering or relevant vocational experience.
• 3 to 5 years’ experience in a quality engineering role in the FMCG, Food or Process Industry. Good appreciation of food manufacturing environment and the quality challenges within it.
• Knowledge of quality and food safety standards and practices (ISO/FSSC 22000, IFS, HACCP, GMP).
• Good organizational & project management skills.
• Good communication and networking skills.
• Strong analytical and problem-solving skills with high accuracy and decision quality.
• Ability to perform effective risk assessment and evaluate impact to business.
• Key knowledge of the National and/or EU Food Safety regulations.
• Extended knowledge in statistical applications, Statistical Process Control and Digitization/automation of quality control tests.
• Timely Decision Making.
• A team player who can engage fully with personnel at all levels of the business.
• Project management.

Additional Information

Are you ready to Unleash Your Possibility within JDE Peet's?

Here's how to apply:

• Upload your resume (in English) using our LinkedIn or career site application form.
• After applying, we'll reach out within three weeks to let you know what's next.
• During the application process, you'll be asked to attend at least one interview at our Johor office.