Quality Assurance Associate

Job Responsibilities:

• To perform user acceptance testing for product launches and product enhancements in accordance with business and operational requirements.
• To ensure proper closure of the entire testing process within the stipulated timeline and to report to the Supervisor of any issues.
• To properly document and file testing artefacts and documents into retrievable repositories.
• To prepare test data, monitor testing progress and to log defects.
• Escalate gaps and defects or issues discovered during executing the various test scenarios to the Supervisor and ensure correct reporting, analysis and resolution is obtained from IT.
• Work with Supervisor and IT in coordinating the execution of the agreed test conditions within the overall planned timeline.
• To provide support for post implementation issues.
• To assist in compiling training documentation for internal staff.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats, and technologies to understand the risk and better safeguard the company.

Requirements:

• Degree in Computer Science, Engineering, Information Technology, or related field.
• Amiable to routinised work as daily task involves intensive regression testing.
• Detail-oriented, possess a keen eye for observing UI/UX issues, and have strong investigative skills to identify technical bugs and issues.
• Agreeable to working off hours depending on product rollout timelines.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Positive attitude, resilience, and a proactive approach to problem-solving.