QA Specialist

The role is responsible for all Food Safety & Quality Food Service Matters in Malaysia by developing, planning and directing Vendor Assurance & Quality Assurance Programs to ensure that Raw Materials, Finished Goods and Bought In Finished Goods (BIFG) conform to ARYZTA quality specifications, standards, legislative compliance and customer expectations.

In addition, the position is responsible for managing and working with all local suppliers, customers, and our ARYZTA teams in Malaysia to service their needs in respect to Food Safety & Quality functions.

This position will work closely with local site QA Teams, supporting projects as requested to benefit the ARYZTA business.

Quality Assurance:

• Assure in-plant quality assurance programs from raw materials and finished products conform to ARYZTA quality specifications, standards and customer expectations.
  • Audit the established process control checks and quality systems on a continuous basis and provide findings in a timely manner.
  • Assure the maintenance of comprehensive quality assurance records that are easily accessible.
  • Maintain a comprehensive Quality Assurance manual which includes current technical data and applicable company standards and policies.
  • Assist in the development and recommendation of quality specifications and standards for raw materials, the production process, and finished products on a continual basis.
• Handle Customer Enquiries for local and export markets.
• Ensure vendor assurance partners meet FSQA & Supply Requirements.
• Act as the Manufacturing QA interface/connector between Commercial & internal QA team.
• Coordinate on Customer complaints related issues (escalate to OEM & manufacturing site).
• Stay up-to-date on food safety and regulatory issues, advising and communicating necessary actions to ensure compliance with food safety for assigned company products.
• Provide regulatory support which includes:
  - Ensuring regulatory compliance on raw materials, product formulation, product label, and communication materials.
  - Advising internal and external stakeholders on regulatory requirements.
  - Liaising with regulatory authorities/consultancy agencies for customs clearance, new additive applications, product registration, and other necessary documents for export.
• Provide ongoing support to product development (NPD team) for regulatory issues.
• Provide regulatory support to currently marketed products as necessary.
• Liaise with local authorities for the application of Veterinary Health Certificate for any new animal-based by-products for the export market.
• Conduct supplier audits for manufacturing plants.
• Handle Vendor Assurance Program for OEM partners, raw materials, and packaging material suppliers.
• Liaise with the Purchasing team for ingredients inquiries from export customers.
• Provide communication support to the Export team regarding updates on changes in certification, production, and product.
• Support the Marketing team in regulatory compliance when designing and publishing business-related materials.
• Support the Commercial and Sales team in advising/providing guidance to local or export customers on regulatory compliance matters.
• Conduct food service visits and product cuttings on a regular basis as requested and per program schedules (BIFG).

General:

Ensure compliance with the ARYZTA Quality Policy and Policies and Procedures relating to Food Safety and Product Quality.

• Adhere to all Policies and Procedures, including OHS and Environment.

Qualification and Skills:

Minimum a Bachelor degree in Food Science or other science disciplines with related food manufacturing experience.

• Minimum 3-5 years working experience in the food industry;
• Thorough knowledge of product line and manufacturing processes, and general knowledge of the food industry;
• Familiar with GMP, HACCP, FSSC, VHM standard requirements;
• Experience in regulatory compliance/affairs in the F&B or FMCG industry or Food Trading industry. Sound knowledge and comprehension of local and ASEAN food regulations is required;
• Experience in regulatory compliance of DVS requirements for exportation will be an advantage;
• Good communication (written & verbal) skills in English. Understanding other languages will be an advantage;
• Meticulous and able to work in a fast-paced environment;
• Taking initiative and action-oriented;
• A team player with high commitment and able to perform under pressure;
• Comfortable working in a fast-changing and growing global environment where accountability, quality, and timeliness are key components.

Technical:

• Degree in Food Science with 3-5 years proven experience;
• Food Safety;
• Regulatory exposure;
• Computer applications – e.g., Microsoft (Word, Excel, PowerPoint), Databases.

Company Information

Registration No. 402395-W