QA & Safety Manager (Aviation MRO / JB)

Senior site role that operates as a leader to plan, implement, assure and improve the Quality/Business Management System (QMS/BMS) to meet the needs & expectations of the sites, interested parties and therefore maintain all associated certification and regulatory approvals.

To provide the guidance, governance and expertise to the site leadership team to nurture a culture of Quality in all site activities, ensure quality compliance and support the delivery of the site business objectives.

Job Responsibilities

• Working collaboratively with the site Senior Leadership Team to create and sustain a Quality culture and provide appropriate governance and assurance leadership.
• Planning, implementation, maintenance and continuous improvement of the site QMS/BMS in compliance with industry standards, applicable Aviation Safety laws, customer and the Company Aerospace Global Standards requirements.
• Planning, conducting & follow up activities (including systemic analysis of risk/opportunity) of product and production process audit as required by the programmes.
• Systemic risk management and mitigation for the QMS/BMS with focus on compliance deployment and effectiveness. Escalating any QMS/BMS risks to the Site Leadership.
• Act as the site representation on QMS/BMS and Quality compliance related matters with Customers, Certifying Bodies and Aerospace Authorities.
• Coordination, planning, hosting and leadership of all Regulatory/Customer (2nd party) & Certification Body (3rd party) audits and assessments to ensure successful outcome and supporting Site Local Business Process Managers (LBPM) in resolving any issues raised as part of the audits.
• Planning and management of the system requirements for hosting and deployment of the local QMS/BMS, its stated processes & associated controls and for training people who will be defining/utilising its functions.
• Recording and measuring of any defined Site QMS/BMS Key Performance Indicators (KPIs) and for taking the actions necessary to improve.
• Managing Continuous Improvement of the QMS/BMS as well as forward planning on the integration of new regulation/specification requirements.
• Within the specific audit criteria for gathering of appropriate audit evidence, recommendations and thus preparing the audit and distributing the audit report and conducting the audit follow up.
• Provide robust RCCA and timely closure of audit findings.
• For the evaluation of the audit evidence, non-conformities recommendations/opportunities for improvement and for the communication of subsequent recommendations, including risk identification to the BMS/QMS Manager.
• Provide planning and hosting of external 2nd and 3rd party audits including support to follow up activity support (e.g RCCA/NCR/OASIS) integrity management.
• Manage and be conversant in NAA regulations (CAAC, CAAM, DGCA, EASA, FAA, UK CAA etc).
• Has been a Form 4 holder with NAA (CAAM or EASA or FAA or others).

Job Requirement

• Formal, internationally/nationally recognised qualifications in Business Management and/or Quality Management (such as university degree, masters degree, Certificate in Management etc.) or Engineering/Technical degree with experience of Quality/Business Management Systems.
• Demonstrated knowledge, experience and training of ISO 9001, AS/EN/JISQ9110, Aviation Regulatory (CAAM, CAAC, EASA, FAA, CAA UK etc) & customer quality requirements and application of these into an accredited QMS/BMS.
• Experience of deploying BMS across an organisation of an equal size.
• Demonstrated knowledge, experience and training in Lean and its application within a business management context.
• Effective use of the ISO 9001 Process Effectiveness Assessment Report (PEAR) & the processes defined within AS 9110.
• Knowledge of ISO19001 and use of process and risk based methods and techniques for audit planning and execution.
• Use and practical knowledge and experience of the IAQG OASIS database for the input to audit planning.
• Development of people, their QMS/BMS knowledge & perception of QMS/BMS value within and outside direct control.
• Clear understanding of how the QMS/BMS supports the deployment of the Company values, strategic goals/objectives and how these are aligned to the organisations key processes.
• Good knowledge of the Industry Quality forums that define the standards such as IAQG, AESQ, etc.
• An effective problem solver with strong knowledge of tools such as Fault tree/RCCA.
• A leader who can coach peers and has the ability to work within a matrix organization, with strong influencing skills.
• A self-starter, motivated and able to positively motivate others within the organization, mentoring and coaching of staff and other employees and the development of succession plans.
• An effective communicator with good soft/presentation skills.
• Experienced in coaching others with strong influencing skills.
• Commercial awareness.
• Six Sigma/Lean Manufacturing/Continuous improvement skills.
• Experience dealing with customers, certifying bodies and suppliers.