QA Manager

1. Budgeting and Resource Allocation

• Budgeting and resource allocation for quality-related activities.
• Identify opportunities for process improvements and cost savings while maintaining product safety and quality.

2. Internal Process

Quality Management Systems (QMS):

• Oversee the implementation and maintenance of QMS, FSMS & Halal Compliance.
• Ensure compliance with industry standards and regulations.
• Conduct regular audits and inspections to ensure adherence to QMS/FSMS protocols.
• Develop and implement continuous improvement initiatives to enhance quality & food safety systems.
• Analyze quality data and trends to drive strategic decisions and improvements.
• Prepare and present quality reports to senior management.

Problem Solving and Root Cause Analysis:

• Investigate quality issues and non-conformances, identifying root causes and implementing corrective actions.

Ad Hoc Tasks:

• Handle ad hoc tasks and projects as assigned by management or required by the business.

3. Customer

Stakeholder Interaction:

• Liaise with internal and external stakeholders, including suppliers, customers, and regulatory bodies.
• Communicate quality-related issues and developments effectively to all relevant parties.
• Collaborate with production, R&D and supply chain teams to ensure quality requirements are integrated into all stages of product development and manufacturing.
• Provide input on product formulations, processes and changes to ensure quality standards are met.
• Make informed decisions regarding the qualification and acceptance of raw material, packaging material & finished goods.
• Establish and maintain robust material qualification processes and criteria.
• Coordinate with suppliers to ensure materials meet specified quality standards.
• Conduct regular performance reviews and assessments of suppliers.
• Monitor and analyze supplier performance data, including quality, delivery and compliance.

4. Learning & Growth

Quality Assurance Leadership:

• Lead and mentor the quality assurance team, fostering a culture of quality and continuous improvement.
• Provide training and guidance on quality standards and best practices.
• Ensure the team is equipped with the necessary tools and resources to perform their duties effectively.
• Define department/team members’ annual performance targets, lead team to perform, track and deliver annual KPI.

Problem Solving and Root Cause Analysis:

• Develop and maintain effective problem-solving methodologies and tools.

Ad Hoc Tasks:

• Adapt to emerging needs and priorities providing support and flexibility to address various challenges and opportunities.

REQUIREMENTS

• Analytical, well organized, good project management skill and well equipped with multi-tasking ability.
• Bachelor's degree in Food Science / Food Technology.
• Excellent problem-solving and analytical skills, with the ability to perform root cause analysis and implement corrective actions.
• Strong communication and interpersonal skills, with the ability to effectively communicate with all levels of the organization. Experience with ISO and other quality certifications is preferred.
• Minimum 8 years working experience in QA, preferably from the FMCG industry. Proven experience as a quality assurance manager or relevant role.
• Thorough knowledge of methodologies of quality assurance and standards.
• Strong leadership, coaching and management skills, with experience leading cross-functional teams.
• Knowledge of or working experience in the sauces line is an added advantage.
• Well-versed in English and Bahasa Malaysia.
• Proficiency in Microsoft Office and quality management software.
• Strong leadership and team management skills.
• Ability to work under pressure and prioritize tasks in a fast-paced environment.

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Your application will include the following questions:

• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Quality Assurance Manager?
• Which of the following statements best describes your right to work in Malaysia?
• Which of the following Microsoft Office products are you experienced with?