QA Lead

We’re looking for a QA Lead to join our award winning team conveniently located in Mid Valley City, Kuala Lumpur.

As a QA Lead at Double Eleven, you will be responsible for overseeing our internal QA team of cross-disciplinary testers. Your main goal will be to ensure the highest quality standards for our games. You will work closely with the development and production teams to create a testing strategy for a dedicated project.

Double Eleven is a place where our people come first. Our 400-person team proudly represents over 30 nationalities. We strive to avoid crunch, we offer flexible working hours to allow you to truly enjoy work/life balance whilst making great games and any overtime is always planned, optional and paid.

What you’ll be doing

• Define the testing processes to ensure fast and accurate qualitative and functional testing.
• Provide personal support, mentoring, and professional development for QA testers.
• Assist with the recruitment of additional QA testers.
• Review the capacity of the team relating to the scope of the project.
• Stay up-to-date with planned changes and updates from the Development team.
• Develop and maintain test workflows for the assigned area(s) with a focus on the efficiency of the project and the quality of the game.
• Develop, optimise, and complete smoke tests for the assigned area(s) or specific builds to ensure they are usable as the project requires.
• Propose, develop, optimise, and execute test cases for the assigned area(s) with a focus on the efficiency and quality of the project.
• Create and maintain relevant documentation to aid with development and testing.
• Autonomously determine the prioritisation of assigned work based on the project’s needs, and clarify requirements with relevant team members where needed.
• Generate and present testing strategies in advance of upcoming work for the assigned area(s), and participate in the enactment of those strategies.
• Raise project issues and risks that you observe to the relevant parties and participate in the mitigation of those risks with a view to avoiding recurring issues.
• Establish and maintain good communication and productive collaboration with all team members on the project.
• Support the Development, Production, and Publishing teams with specific requests.

What we’re looking for

• 1-2 years of experience in line management and as a team leader.
• Experience in the full game development cycle for one or more titles as an Associate Lead or Lead Position.
• Proficient in bug base management using tools like JIRA and ADO.
• Expertise in consoles including PlayStation, Xbox, and Nintendo Switch.
• Familiarity with Microsoft 360 tools and Google tools.
• Proficient in test management tools such as JIRA XRAY, ADO, and TestRail.
• Knowledgeable about Agile and Scrum methodologies.
• Passionate about gaming and committed to maintaining quality standards.
• Experience with game certification processes (e.g., TRC, XRs, LotCheck) for major gaming platforms.

Qualifications

• Relevant certifications in software quality assurance/testing (e.g., ISTQB, CT_GaMe) would be a plus.

What to expect

Some of our benefits include:

Working life at Double Eleven

• Start your day any time between 9:00am and 11:00am.
• 35 working hours per week with a 1 hour lunch break (with the opportunity to flex down to 30 minutes or up to 2 hours).
• 14 days annual leave + holidays gazetted by the Federal Government of Malaysia.
• 1 day leave for your birthday.
• Up to 10 days discretionary annual leave during our end of year break.
• 1 day leave if you’re moving house.
• Potential for annual performance bonus.
• Best-in-class tools and workflow so you can focus on creativity.
• 3 additional days annual leave for 5 years service and a further 3 days annual leave for your 10 years service milestone.
• State of the art office facilities in a central location with excellent transport routes.
• Assorted fruit and bread options, juice, hot drinks and fruit.
• Employee referral bonus (up to MYR5,000!).
• Free game codes, game swag and merchandise.
• On site parking expensed.

Professional development and wellbeing

• Free gym membership at a local gym in Mid Valley.
• Company private healthcare cover in-patient and out-patient for you, your spouse and children.
• Access to mental health and wellbeing support via Plumm.
• A personalised development plan with dedicated support tailored to your growth and goals.
• An accredited Academy providing professional qualifications.
• In-studio wellbeing programmes and People team support.

Team life

• Subsidised off-site team activities.
• Many team events to celebrate team and game milestones.
• Sponsored team activities.
• Opportunity to contribute to our internal Employee Diversity and Equality Network.

Ways to reach us

If you have a general query or if you need support with your application and/or an alternative way to apply, please do not hesitate to contact our Talent team at jobs@double11.com.