QA Engineering Technician 3

The Company

Dexcom Corporation (NASDAQ DXCM; Market Cap $44.3B) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by nearly 10,000 ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Summary

Performs functions associated with quality control and quality assurance operations and plays a crucial role in ensuring the quality and compliance of our manufacturing processes. This position involves nonconformance event processing and analysis, internal/external audit support, quality documentation review and processing, and collaborating with cross-functional teams to maintain product quality and integrity. May assist in developing methods and procedures for quality assurance and control.

Essential Duties And Responsibilities

• Supports quality engineering activities such as change order processing, NCMR investigations, CAPA investigations, execution of validation protocols.
• Collects data and conducts inspections in the manufacturing process from receiving inspection to product release to support investigations led by Quality Engineers.
• Supports production through more presence on the manufacturing line and assists the inspection team with questions related to methods or processes.
• May support Quality Engineering with compliance to in-house and/or external specifications and standards (i.e. GLP, GMP, ISO, Six Sigma).
• Updates and maintains quality assurance protocols and methods for processing materials into partially finished or finished products.
• Responsible for ensuring compliance of manufacturing and production processes with internal and external safety, quality, and regulatory standards requirements for worldwide distribution.
• Supports and works on Nonconformance reports including collaboration with cross-functional teams in nonconformance event assessment, QA verification, and material disposition.
• Performs regular line audits to ensure systems comply with requirements and are effective.
• Provides assistance and support to the Quality Engineering and Operations function in day-to-day production quality issues and implements correction/corrective action.
• Identifies opportunities for process/quality improvement and contributes to continuous improvement initiatives to enhance product quality/process efficiency.
• Communicates any concerns about work processes regarding environmental impact, health, or safety issues to their manager.
• Able to read and understand specifications and inspection criteria to apply criteria using appropriate and properly configured inspection tools.
• Able to review and interpret engineering drawings and specifications.
• Decision-making ability coupled with the capability to work on one’s own initiative and with minimum supervision is required.
• May assist in training and mentoring junior technicians.
• Applies intermediate computer skills in the use of Microsoft Office.
• Excellent attention to detail.
• Assumes and performs other duties as assigned.

Experience And Education Requirements

Candidate must possess at least a Diploma or equivalent and a minimum of 4-5 years of related experience. Proven experience in a quality control or related role within a manufacturing environment is preferred.