Project Manager, Project Management Office

Project Manager, Project Management Office

Closing Date: 31/12/2024

Life at U Mobile
We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.
At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team. Let’s start your journey with an award-winning organization! #UnlimitingYourPotential

Top Reasons To Join Us
• Awarded as the Most Preferred Graduate Employers (2022 & 2023) & Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands

The Day-To-Day Activities
We are seeking an experienced and results-driven Project Manager to oversee and lead various projects within our organization. The ideal candidate will be responsible for planning, executing, and closing projects, ensuring that they are completed on time, within budget, and meet quality standards. The Project Manager will work closely with cross-functional teams, business users, and other key stakeholders to deliver successful project outcomes and ensure that benefits of the projects are realized.

Key Responsibilities:

1. Project Delivery
   • Manage end-to-end project management including but not limited to defining scope, developing project plan and monitoring and controlling to ensure adherence
   • Organize and lead cross-functional teams, delegate tasks and responsibilities to appropriate personnel. Motivate and supervise project team members and influence them to take positive steps and accountability for their assigned works
   • Establish governance mechanism and drive the overall governance of the project to manage scope and control change
   • Identify and mitigate project risks and drive issue resolution to ensure successful project delivery
   • Work with Quality Assurance and Business users to ensure that project deliverables adhere to agreed quality
   • Create project audit trail by documenting all key decisions and changes to project plan
   • Document lessons learnt and share best practices; update processes where necessary in line with lesson learnt and best practices
   • Complete transition of project to operations teams and project closure
   • Support business in reviewing project outcomes and benefits
   • Manage and optimize project budget, ensuring all expenditure is in line with agreed budget
2. Stakeholders Management
   • Establish and maintain relationships with internal stakeholders (UM leadership, business team, ISD GTM teams, PMO team etc.) and external vendors (3PP) to deliver solutions meeting customers’ needs
   • Onboard and engage key stakeholders (internal and external) required for project execution and define and agree on expectations from each stakeholder
   • Proactively engage with stakeholders to avert/resolve potential issues and risks
3. Stakeholder Communication and Reporting
   • Serve as the primary point of contact for all project-related communication with stakeholders.
   • Provide regular project status updates to stakeholders, including progress reports, risks and any issues that may arise to key stakeholders and senior management.
   • Facilitate effective communication within the project team and across departments.
   • Develop standard periodic reports and dashboards at project and program level for various stakeholders (e.g: Leadership level, CIO level, GTM level etc.)
   • Leverage technology to automate reports and dashboards that can streamline communication, improve transparency, facilitate swift decision making, proactive risk and issue resolution
   • Support the PMO HoD in creating a portfolio view of all ISD change initiatives (projects and change requests; completed, ongoing and planned) with clear health status, achievements, and challenges
4. Strategic Portfolio Management
   • Ensure that all change initiatives in ISD pipeline are aligned to UM and ISD’s strategic objective and have clearly defined benefits
   • Support the PMO HoD in facilitating demand planning process for all change initiatives (projects and change requests) to eliminate redundancies, identify synergies, prioritize execution and streamline resource utilization
   • Support the PMO HoD in facilitating release management process to provide visibility of all planned changes to system and ensure smooth transition to operations
5. Ways of working – Project Management Best Practices and Compliance
   • Ensure projects are executed in compliance with UM and ISD’s processes and policies.
   • Leverage UM and ISD’s tools and templates to ensure standardized ways of working across projects
   • Use lessons learned and best practices to recommend enhancements to processes, tools, and templates

About You
1. Bachelor’s degree in Computer Science/ IT/ Engineering / Telecommunication or equivalent
2. A master’s degree or any Project Management certification (e.g. PMP, Prince) is a plus.
3. Minimum 5 years in similar position in Telecommunication, Information and Communications Technology (ICT) or relevant industry with at least 3 years’ experience in project management, with a proven track record of successfully managing projects from initiation to completion.
4. Experience in Telecommunication industry is preferred.
5. Skills:

Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficiency in project management software (e.g., MS Project, Asana, Jira).
Solid organizational skills, including multitasking and time management.
Strong problem-solving skills and attention to detail.

What’s Next?
Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.