Project Manager

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Novartis Corporation (M) Sdn Bhd
Selangor
MYR 100,000 - 150,000
Be among the first applicants.
5 days ago
Job description

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Responsibilities:

  • Manage the delivery of internal and outsourced projects from project initiation to transition to operations.
  • Plan and manage the deployment in region/markets, allocate/align internal and/or external resources to accomplish deployment tasks and lead throughout the project duration until closure and handover to Operations, ensuring regional/market needs are reflected in service/solution.
  • Monitor and control project execution (including costs, operational budgets, project resources, timelines), establish project governance, managing risks and issues.
  • Deliver projects on time and within budget to meet the desired business objectives and success criteria.
  • Manage quality of deliverables and maintain control over the project’s status and budget.
  • Coordinate with global teams and vendors to provide technical guidance required in project delivery and operations.
  • Lead engineering aspects and solution integration design of the delivery team, continually help to deliver projects, ensuring team technical competency to match the ongoing, rapidly changing technical environment.
  • Participate in troubleshooting and validation of the whole solution until project completion and customer acceptance.
  • Act as Subject Matter Expert for project delivery and/or operations in the given business sub-capability.
  • Ensure adherence with Security and Compliance and GxP policies and procedures within Project Management service scope.
  • Ensure a smooth project transition to operations and optimal planning and execution of all activities associated with an application/product release.
  • Understand business objectives, processes, and requirements needed to support demand analysis, project delivery, and service delivery to the business.
  • Moderate/negotiate between global, regional, and country needs and expectations to achieve the best solution that fits the organizational purpose and customer satisfaction.
  • Partner with business partners to ensure Technology Service/Solutions Delivery teams deliver products according to strategy with reuse across other areas.
  • Ensure services, solutions, platforms, products are fit for purpose and achieve the desired business value and impact.
  • Analyze business change management strategy and define and execute change management and training initiatives and materials needed to ensure business buy-in and user adoption during project delivery and operation.
  • Assist in improving efficiency of operations in the area of responsibility and support operations team in end-to-end delivery of service requests.
  • Work with several teams across the organization in a multicultural/multi-time zones environment.

Key Performance Indicators:

  • Projects are effectively managed, enabling them to be on time, within budget, and to the expected quality level.
  • Lead the assigned project team to jointly achieve high customer satisfaction.
  • Adherence to applicable Security and Compliance policies and controls; defined project management methodologies, tools, and practices; and delivery processes for IT projects.
  • Successful deployments, high user adoption, measured by project KPIs and success criteria.
  • Benefits delivered by portfolio ($, risk mitigation, technology innovation, value added).
  • Strong customer focus, knowledge of Japan market needs, and ability to manage customer expectations, establishing and maintaining a high level of customer trust and confidence.
  • Solid project management skills with the ability to multitask and manage multiple small to medium projects in a cross-functional environment.
  • Demonstrated ability to apply skills and techniques to solve dynamic problems.
  • Strong teamwork and interpersonal skills at all management levels.
  • Launch of innovative technology solutions across Novartis at scale.
  • Operations stability and effective risk management.
  • Speed and agility in delivering services to users.

Education & Qualification:

  • University degree and relevant equivalent experience.
  • Understanding of Project Methodologies (Agile training) is a plus.

Work Experience:

  • Leading large and/or diverse multi-functional teams.
  • 8+ years of experience in IT project delivery (particularly in Data & Analytics) involving complex solution integration design.
  • Project Management.
  • Operational Excellence.
  • Knowledge of collaboration across functions/geographies.
  • Leveraging technology for business and customer needs.
  • Proven ability to develop trust-based relationships with key regional stakeholders.

Skills:

  • Strong project management skills with solid experience in Data & Analytics projects with complex systems integration.
  • Business acumen and commercial understanding (account management).
  • Relationship Management.
  • Analyzing stakeholder requirements.
  • Knowledge of relevant tools and systems.
  • Knowledge of IT Infrastructure & systems.
  • Knowledge of IT Applications & tools.
  • Demand Planning.
  • Data Management.
  • Audit Methodology: Identifying and Testing Controls for Business Risk.
  • Strong Analytical Skills.
  • Strategic Mindset.

Languages:

  • Fluent in English (written and spoken), Japanese language is a major plus.

Pharmaceuticals, Biotechnology & Medical - More than 10,000 employees.

With approximately 100,000 associates in 140 countries worldwide, Novartis associates share a vision of a better today and tomorrow for patients – a vision that drives our growth and success. The greatest job satisfaction for our associates is the knowledge that they improve the quality of life for patients with increasing precision and efficiency through breakthrough science and innovation.

Our performance-oriented culture and responsible approach attract top experts in all areas – research and development, marketing and sales, finance and administration. Our talented associates have made us a global leader in healthcare. Novartis is committed to rewarding the people who invest ideas and work in our company.

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