Project Manager

Job Description

Purpose of Role

• The position is responsible to drive, manage, and optimize the delivery of all Consumer Lines business initiatives & projects including onboarding new partners, execution of tactical initiatives, system implementation, insurance product launch, process enhancement and other project.

Key Accountabilities & Responsibilities

• Plays an active role in all phases of the project lifecycle: feasibility, planning, analysis & design, development, testing and UAT (if required), and training.
• Collaborates with stakeholders to document project scope, deliverables, goals, risks, blockers, success measures, and estimated resources needed.
• Ensures project remains in-scope and meets budgetary, scheduling, and quality requirements.
• Manages the department strategic project and implementation road map.
• Drives and executes projects and ensures internal and external stakeholders are informed of progress and dependencies. Develops collaborative relationships with stakeholders and partners to support Consumer Lines strategies and initiatives.
• Develops and supports improvement to procedures/workflow between Consumer Lines, other departmental functional areas and distribution partners to reduce redundancy, establish consistency, and generate executional speed.
• Ensures full compliance with Regulatory, PIAM, Chubb local and Global guidelines.
• Any other project-related assignment deemed relevant.

Qualifications

Required Skills & Experience

• Bachelor’s degree in appropriate fields of study or equivalent working experience.
• At least 7 years of working experience as a Project Manager in the Insurance/Financial industry.
• Knowledge in Auto insurance in Malaysia is an advantage.
• Strong hands-on experience in managing teams and project delivery.
• Good understanding of the financial and/or insurance industry and knowledgeable in insurance systems and operational processes.
• Solid working experience with business and supporting stakeholders within a cross-functional matrix environment.
• Experience managing vendors.
• Strong analytical and problem-solving skills.
• Ability to look into the bigger picture, to understand and evaluate the cause and effect on the solution or decision.
• Strong communication and interpersonal skills and networking. Computer literate especially MS Office, PowerPoint and Project Management tools.
• Experience in business system analysis, technical and integration projects in the past is an advantage.