Project Manager

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ADP
Kuala Lumpur
MYR 100,000 - 150,000
Be among the first applicants.
6 days ago
Job description

ADP is hiring a GV Associate Implementation Project Manager. In this position, as a member of ADP's GlobalView Implementation team, Regional Project Management staff are responsible for planning, monitoring, and managing the delivery of projects to meet agreed deliverables, scheduled timeframes, and allocated budgets. Project Managers must follow ADP GlobalView's defined project methodology and manage client expectations throughout the lifecycle of the project.

This position requires 25% travel activity.

At ADP, we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn, and grow, we support you all the way. If success motivates you, you belong at ADP.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.

RESPONSIBILITIES:

  • Ongoing responsibility, contribution to, and compliance with the ADP GV Project Management Methodology in liaison with Line Manager and Methodology Manager.
  • Contribute to ongoing improvement cycle of implementation process ensuring alignment with global best practices and utilization of clear standards and templates.
  • Ensure the successful implementation of projects by leading a team of implementation associates, providing leadership and serving as primary project-level liaison for clients.
  • Identify the most effective allocation of resources and tools required for the project in compliance with project requirements.
  • Manage the day-to-day operations of the project to ensure successful delivery of project scope, timelines, and budget.
  • Create and execute project work plans and revise as appropriate to meet changing needs and requirements.
  • Project Scheduling and Cost Control:
    • Oversee the project preparation and planning functions by:
      • Developing project direction and conversion strategies.
      • Establishing project plans, communication expectations, and assigning/scheduling project tasks to the team in accordance with established contracts.
      • Ensuring forecasts for staffing hours are created and maintained with a high level of accuracy.
      • Planning and resource scheduling.

    Issue, Risk & Change Management:

    • Manage project's scope, estimate hours, and assess impacts of requested changes.
    • Serve as project escalation point for issues impacting project success that require resolution.
    • Lead inter-departmental coordination efforts required for specific project tasks.
    • Coordinate the transition of new clients from Sales to Implementation to Client Services.
    • Ensure definition and compliance to issue management, monitoring issues on a weekly basis and escalation of problems.
    • Ensure risk management via mitigation strategies and proper tracking of change requests with appropriate signoffs.
    • Effectively communicate relevant project status updates to stakeholders (Internal and External).
    • Facilitate communication with client stakeholders to identify needs and evaluate alternative business solutions with a focus on enhanced client relationships and satisfaction.
    • Ensure project documentation is stored in accordance with ADP Quality Audit requirements utilizing collaboration tools and ensuring project team adherence to these requirements.
    • Track team hours and approve accordingly through the use of PlanView project tool to ensure utilization is appropriate to project needs.

    Project Leadership/Mentoring:

    • Participate in performance management and professional development activities by providing immediate feedback to team members regarding their performance and supplying input to Implementation Management on the professional development of team members.
    • Ensure qualitative management of client relationships.
    • Provide recommendations to the client to reduce gaps and ensure standard product use.
    • Manage client's expectations during the project.
    • Deliver proposals on client's procedures in order to optimize proposed solutions.
    • Ensure high level of client satisfaction.
    • Perform other related duties as assigned.

    QUALIFICATIONS REQUIRED:

    • 3 to 5 years of directly related experience.

    PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

    • Project Management/PM administrative experience in IT and/or Payroll/HR Industry.
    • Formal Project Management qualifications are highly desired.
    • SAP HCM -- nonessential.
    • Project management skills.
    • Planning and resource scheduling skills.
    • Ability to prioritize tasks and manage time effectively.
    • Ability to manage and lead a team of people.
    • Client-focused and committed to providing World Class Service.
    • Strong relationship management and communication skills.

    Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse, and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status, or disability. Hiring decisions are based upon ADP’s operating needs and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

    Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

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