Project Manager

Your IT Future, Delivered

Project Manager

With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company in the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.

At IT Services, we are passionate about technology. Our Service Logistics team is continuously expanding. No matter your level of Project Manager proficiency, you can always grow within our diverse environment.

Grow together

Our core focus is on the timely delivery of projects with great quality, resilience, and cost efficiency, all aimed at ensuring customer satisfaction. As a Project Manager, you will be responsible for managing multiple projects with excellence in project management, encompassing aspects such as time, cost, scope, quality, communication, and risk.

In addition to project management, stakeholder management and supporting pre-sales activities are essential responsibilities. You will oversee end-to-end project delivery with a strong emphasis on zero-defect quality, ensuring that code development adheres to security compliance before deployment to production.

Following ITIL processes for incident, problem management, and change management is crucial to maintain operational efficiency. Establishing service-level agreements (SLAs) and designing a robust support model for services will be part of your role. Effective leadership of the project team, fostering collaboration and driving successful outcomes, is also expected.

By fulfilling these responsibilities, you will contribute to the overall success of projects, customer satisfaction, and the smooth operation of services within the organization.

Ready to embark on the journey? Here’s what we are looking for:

As a Project Manager, having Warehouse Management knowledge is a huge plus. Very good knowledge of Jira, Confluence will also be an integral part of this role. If you are certified with PRINCE2/ PMP or ITIL, it would be a huge advantage. You are able to work independently, prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility
• Outpatient (unlimited) and inpatient medical coverage for employees
• Personalized flexi benefit plan for you and your family
• Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones
• Modern offices with free parking space

Great Team

Hi, my name is Chek Lim and I’m a team manager. I started my career at DHL IT Services back in 2009, when I took a role as Senior Service Support Specialist in the GBS & CC CBJ team. In 2010, I moved to a management role, being Team Manager. Together with the strong support of a multinational & diverse team, we are working on our common ambition – technology. Looking forward to having you onboard!

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.