Production Support Engineer

Job Duties And Responsibilities

• Provide after-sales service support for Advantest’s advanced automated test and handling equipment such as installation, acceptance, upgrading, etc.
• Provide solutions and improvement in Production Yield and support Test operations in achieving optimized equipment utilizations.
• Identify, assist/lead technical projects/problem resolutions for customers.
• Identify opportunities for solution business in collaboration with the Service Sales team.
• Ensure deliverables in service contracts are met.
• Provide technical inputs to factory for product improvements/new designs.
• Provide consultancy services to customers for equipment performance improvements.
• Assist/lead equipment integration to customer’s factory automation systems.
• Provide engineering and technical support such as debugging test programs and test hardware.

Requirements

Job Specifications (Qualifications & Experiences)

• Minimum Degree in Electronics / Electrical Engineering with 4 to 6 years of working experience in the semiconductor manufacturing industry.
• Experienced in handling semiconductor ATE equipment such as Tester & Handler.
• Knowledgeable in C++, script programming and 93000 software/debugging tools will be an added advantage.
• Possess data-driven problem-solving skills and a quality mindset.
• Understand OEE (overall equipment effectiveness) and drive improvements.
• Knowledge in smart factory and production solutioning.
• Some experience in project management preferred.
• Strong problem solver with good technical capabilities, good communication skills, self-motivated, customer-focused, and result-oriented.
• Occasional travel required, sometimes on short notice.